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Vineethreddy Chityala

Datacenter Operations @ Infonet Solutions | Data Center Operations, Data Center Infrastructure

Greater Hyderabad Area

5+ years of work experience

Infonet Solutions
Apr 20251 yr 8 mosPresent

Hyderabad, Telangana, India

I managed day-to-day Data Center operations and provided technical support for servers, storage, and network devices. I coordinated with support groups, OEM/third-party vendors, and service provider DC teams to ensure smooth execution of maintenance activities, including device power-cycling, firmware upgrades, hardware fixes, and racking/stacking of equipment. I handled physical access management by maintaining DC access registers, inward/outward asset logs, and tape movement tracking. I assisted remote teams in incident management during server or network device inaccessibility and performed physical health checks of DC equipment as per SOPs. I also updated and maintained customer-provided DC documentation, supported audit teams during site audits, and ensured adherence to all standard operating procedures and security policies. Additionally, I provided console access to servers and switches, performed scratch media insert/eject activities, and ensured all activities were executed with proper coordination and compliance.
Uneecops Technologies Ltd.
Sep 20247 mosMar 2025

Hyderabad, Telangana, India

In my role at Uneecops Technologies Ltd., I delivered comprehensive technical support for IT environments, focusing on troubleshooting and maintaining network and hardware systems. My responsibilities included managing service requests and coordinating with various stakeholders to ensure swift resolution of incidents. I developed strong problem-solving skills and a deep understanding of IT infrastructure, contributing to enhanced service reliability.
Scogo
Jan 20222 yrs 9 mosSep 2024

Hyderabad, Telangana, India

• Installed, configured, and maintained network infrastructure, ensuring optimal performance of routers and switches. • Troubleshot connectivity and hardware issues across diverse customer environments, enhancing user experience. • Collaborated with NOC teams and vendors for incident resolution, maintaining high service levels. • Documented network activities and maintained records, adhering to operational procedures and SLAs.
SV Infotech
May 20218 mosDec 2021

Hyderabad, Telangana, India

• Provided comprehensive desktop and IT infrastructure support for hardware, software, and connectivity issues. • Installed, configured, and maintained desktops, laptops, printers, and other end-user IT equipment. • Troubleshot system performance and network connectivity issues to ensure timely resolutions. • Supported user accounts and performed basic network troubleshooting activities.

Vineethreddy’s AI Stack

gemini
gemini
ChatGPT
ChatGPT

Education

Bachelor of Technology - BTech, Computer Science and Engineering with Artificial Intelligence and Machine Learning

visvesvaraya college of engineering & technology

20214 yrs2025

Diploma of Education, Electronics and Communication Engineering

Trr College of engineering

20183 yrs2021

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Headline

Datacenter Operations @ Infonet Solutions | Data Center Operations, Data Center Infrastructure

About

IT Infrastructure and Data Center Operations professional with 5+ years of experience across Desktop Support, Network Support, Data Center Operations, and technical troubleshooting. Experienced in supporting servers, storage, network devices, and end-user infrastructure, with hands-on experience in hardware troubleshooting, power cycling, rack stack, firmware upgrade support, console access, and physical health checks. Skilled in incident management, asset management, technical documentation, access control, audit support, and coordination with OEMs, vendors, service providers, and remote technical teams. Strong knowledge of Windows, networking, hardware support, and IT operational procedures with a focus on reliable infrastructure support and timely incident resolution.

Location

Greater Hyderabad Area

AI stack

gemini

ChatGPT

Work experience

Datacenter Operations at Infonet Solutions, Apr 2025 - Present · 1 yr 8 mos, Hyderabad, Telangana, India, I managed day-to-day Data Center operations and provided technical support for servers, storage, and network devices. I coordinated with support groups, OEM/third-party vendors, and service provider DC teams to ensure smooth execution of maintenance activities, including device power-cycling, firmware upgrades, hardware fixes, and racking/stacking of equipment. I handled physical access management by maintaining DC access registers, inward/outward asset logs, and tape movement tracking. I assisted remote teams in incident management during server or network device inaccessibility and performed physical health checks of DC equipment as per SOPs. I also updated and maintained customer-provided DC documentation, supported audit teams during site audits, and ensured adherence to all standard operating procedures and security policies. Additionally, I provided console access to servers and switches, performed scratch media insert/eject activities, and ensured all activities were executed with proper coordination and compliance.

Customer Service Engineer at Uneecops Technologies Ltd., Sep 2024 - Mar 2025 · 7 mos, Hyderabad, Telangana, India, In my role at Uneecops Technologies Ltd., I delivered comprehensive technical support for IT environments, focusing on troubleshooting and maintaining network and hardware systems. My responsibilities included managing service requests and coordinating with various stakeholders to ensure swift resolution of incidents. I developed strong problem-solving skills and a deep understanding of IT infrastructure, contributing to enhanced service reliability.

Network Engineer at Scogo, Jan 2022 - Sep 2024 · 2 yrs 9 mos, Hyderabad, Telangana, India, • Installed, configured, and maintained network infrastructure, ensuring optimal performance of routers and switches. • Troubleshot connectivity and hardware issues across diverse customer environments, enhancing user experience. • Collaborated with NOC teams and vendors for incident resolution, maintaining high service levels. • Documented network activities and maintained records, adhering to operational procedures and SLAs.

Desktop Support Engineer at SV Infotech, May 2021 - Dec 2021 · 8 mos, Hyderabad, Telangana, India, • Provided comprehensive desktop and IT infrastructure support for hardware, software, and connectivity issues. • Installed, configured, and maintained desktops, laptops, printers, and other end-user IT equipment. • Troubleshot system performance and network connectivity issues to ensure timely resolutions. • Supported user accounts and performed basic network troubleshooting activities.

Education

Bachelor of Technology - BTech, Computer Science and Engineering with Artificial Intelligence and Machine Learning, visvesvaraya college of engineering & technology

Diploma of Education, Electronics and Communication Engineering, Trr College of engineering