Quality Team Lead @ Cognizant | Problem Solving, Business Operations
Hyderabad
Hyderabad
Bachelor of Technology - BTech, Mechanical Engineering
Warangal Institute of Technology & Science
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As a Quality Team Lead at Cognizant, I focus on improving Google Workspace tech support processes and maintaining high service quality. Collaborating with cross-functional teams, I emphasize streamlining workflows and addressing operational challenges effectively. With a BTech in Mechanical Engineering from Warangal Institute of Technology & Science, I bring a structured approach to problem-solving and priority management. My background as a Quality Analyst has further refined my ability to optimize business operations and contribute to impactful organizational outcomes.
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Quality Team Lead at Cognizant, Dec 2021 - Present · 4 y 11 mo, Hyderabad, Quality Analyst
Customer Service Associate at Amazon, Nov 2016 - Nov 2021 · 5 y, Hyderabad
Bachelor of Technology - BTech, Mechanical Engineering, Warangal Institute of Technology & Science