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Vinay Raghavan

Platform and DevOps Engineer @ Cisco | Architecting AIOps Solutions

Greater Bengaluru Area

12+ years of work experience

Cisco
Nov 20223 yrs 11 mosPresent

Bengaluru

• Architected an agentic AIOps solution for autonomous alert triage across 800+ alerts using DeepAgent with an internal LLM. The agent runs on a custom MCP integration platform that unifies the NOC's observability stack (Prometheus, Grafana, Splunk) and incident-management tooling (Atlassian, Webex). • Designed and shipped a production-grade Kubernetes incident-management platform (Django backend, Next.js frontend) as primary developer. Geo-redundant deployment across two data centers using StatefulSets, HPA, and Celery/Redis async workers. The platform is Phase 5 of a 5-phase modernization program I authored and got adopted. • Lead capacity planner for the departmental infrastructure footprint: 15 datacenters, 500 hypervisors, 14,000 VMs, driving forecasts that feed organization-level modernization and infrastructure spend planning • Co-led the department-wide migration from Opsgenie to Atlassian JSM (600+ users, hard EOL deadline, multiple integrated downstream systems); cutover delivered on schedule. • Built CMAC, a Python-based change-management-as-code platform that codifies validation logic into reusable templates and lets teams self-serve standard changes.
Cisco
May 20193 yrs 7 mosNov 2022

Bengaluru

• Designed and built a Webex-based incident-communication platform for the 24/7 NOC, integrating Opsgenie, Webex, and Atlassian into the chat surface used for incident coordination. Co-led the launch and initial production rollout. • Built notification and orchestration automation for the NOC and customer support team, including services that pushed maintenance and incident updates to the support team programmatically, plus release and failover hooks that triggered pre/post validation checks and engaged on-call engineers. • NOC engineer on 24/7 on-call rotation for Cisco's IoT Control Center cloud platform, owning alert triage, incident response, and escalation. Served as a Change Advisory Board (CAB) member for change reviews and approvals.
Cisco
Jul 20171 yr 11 mosMay 2019

Bangalore

• Developed and deployed automation scripts for compliance and audits using Python based platform, improving efficiency by 40%. • Streamlined network configuration and health validation through automation, improving consistency and reducing errors.
Robert Bosch Engineering and Business Solutions
Aug 20169 mosApr 2017

Coimbatore, Tamil Nadu, India

Development of Test Automation Board for Communication Interfaces
Infosys
Aug 20123 yrsJul 2015

Bengaluru Area, India

• Configured and maintained network security systems, firewalls, and IAM solutions. • Supported identity and access management by administering IAM systems resulting in more effective user access controls and strengthened operational security.
GitHub
@vinay-raghavan

Vinay’s AI Stack

codex
codex
langchain
langchain
mcp
mcp

Education

Master of Technology (M.Tech.), VLSI Design

Amrita School of Engineering, Coimbatore

20152 yrs2017

Bachelor of Technology (B.Tech.), Electronics and Communication Engineering

Amrita School of Engineering, Bangalore

20084 yrs2012

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Headline

Platform and DevOps Engineer @ Cisco | Architecting AIOps Solutions

About

With over 11 years of experience, I specialize in designing and deploying advanced operational platforms and AIOps solutions for enterprise environments at Cisco. My focus lies in architecting agentic AIOps systems using DeepAgent and MCP to streamline autonomous alert triage across diverse NOC alert types. By integrating observability tools such as Prometheus, Grafana, and Splunk with ITSM platforms like Atlassian and Webex, I contribute to unified incident management and robust runbook automation. Recent achievements include leading the development of a geo-redundant Kubernetes incident-management platform and authoring a successful 5-phase modernization program. My expertise spans systems design, production-grade Kubernetes platforms, capacity planning, and enterprise tooling migrations. Passionate about driving innovation, I collaborate with teams to enhance operational efficiency and deliver scalable, resilient infrastructure.

Location

Greater Bengaluru Area

AI stack

codex

langchain

mcp

Work experience

Platform and DevOps Engineer (Network Systems Engineer) at Cisco, Nov 2022 - Present · 3 yrs 11 mos, Bengaluru, • Architected an agentic AIOps solution for autonomous alert triage across 800+ alerts using DeepAgent with an internal LLM. The agent runs on a custom MCP integration platform that unifies the NOC's observability stack (Prometheus, Grafana, Splunk) and incident-management tooling (Atlassian, Webex). • Designed and shipped a production-grade Kubernetes incident-management platform (Django backend, Next.js frontend) as primary developer. Geo-redundant deployment across two data centers using StatefulSets, HPA, and Celery/Redis async workers. The platform is Phase 5 of a 5-phase modernization program I authored and got adopted. • Lead capacity planner for the departmental infrastructure footprint: 15 datacenters, 500 hypervisors, 14,000 VMs, driving forecasts that feed organization-level modernization and infrastructure spend planning • Co-led the department-wide migration from Opsgenie to Atlassian JSM (600+ users, hard EOL deadline, multiple integrated downstream systems); cutover delivered on schedule. • Built CMAC, a Python-based change-management-as-code platform that codifies validation logic into reusable templates and lets teams self-serve standard changes.

IOT Automation and NOC Engineer at Cisco, May 2019 - Nov 2022 · 3 yrs 7 mos, Bengaluru, • Designed and built a Webex-based incident-communication platform for the 24/7 NOC, integrating Opsgenie, Webex, and Atlassian into the chat surface used for incident coordination. Co-led the launch and initial production rollout. • Built notification and orchestration automation for the NOC and customer support team, including services that pushed maintenance and incident updates to the support team programmatically, plus release and failover hooks that triggered pre/post validation checks and engaged on-call engineers. • NOC engineer on 24/7 on-call rotation for Cisco's IoT Control Center cloud platform, owning alert triage, incident response, and escalation. Served as a Change Advisory Board (CAB) member for change reviews and approvals.

Network Consulting Engineer at Cisco, Jul 2017 - May 2019 · 1 yr 11 mos, Bangalore, • Developed and deployed automation scripts for compliance and audits using Python based platform, improving efficiency by 40%. • Streamlined network configuration and health validation through automation, improving consistency and reducing errors.

Project Trainee at Robert Bosch Engineering and Business Solutions, Aug 2016 - Apr 2017 · 9 mos, Coimbatore, Tamil Nadu, India, Development of Test Automation Board for Communication Interfaces

Senior Systems Engineer at Infosys, Aug 2012 - Jul 2015 · 3 yrs, Bengaluru Area, India, • Configured and maintained network security systems, firewalls, and IAM solutions. • Supported identity and access management by administering IAM systems resulting in more effective user access controls and strengthened operational security.

Education

Master of Technology (M.Tech.), VLSI Design, Amrita School of Engineering, Coimbatore

Bachelor of Technology (B.Tech.), Electronics and Communication Engineering, Amrita School of Engineering, Bangalore

Public links

github: https://github.com/vinay-raghavan