Senior Manager | Agentic AI & Generative AI Leader | Amazon Contact Centre

Karnataka, India

Bangalore Urban, Karnataka, India

Greater Bengaluru Area


Bengaluru, Karnataka, India


Bengaluru, Karnataka, India









Master of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies
amity University

Bachelor of Engineering - BE, Computer Science
Visvesvaraya Technological University
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As a Senior Manager, I believe engineering is a responsibility to create meaningful value for customers while building connected and cloud-first solutions that scale for the future. Guided by this mantra, I bring over 19 years of experience in engineering leadership, technical design, product management, and software delivery, with a focus on transforming complex challenges into scalable solutions and driving high-performing teams.
Greater Bengaluru Area
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claude code
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Software Engineering Manager at Allstate India, Apr 2025 - Present · 1 yr 6 mos, Karnataka, India
Engineering Manager at Allstate India, 2021 - Apr 2025 · 4 yrs 4 mos, Bangalore Urban, Karnataka, India, AI platform serving 7M+ users annually; improved availability to 99.95% and reduced latency by 30%. Owned $4M+ annual engineering budget; delivered multi-team AI modernization roadmap. Built scalable NLP/chatbot frameworks reducing delivery time by 40% and duplicated effort by 25%. Achieved 18–22% AWS cost savings through optimization and architectural improvements.
Chatbot Lead at Mindtree, Oct 2019 - Aug 2021 · 1 yr 11 mos, Greater Bengaluru Area
Module Lead at Mindtree, 2019 - 2021 · 2 yrs, Migrated ML workflows to AWS Native, reducing execution time by ~50%. Implemented ML orchestration improving reliability and reducing overhead by 30%. Enhanced monitoring and reduced MTTR by ~40%.
Manager at Capgemini, Apr 2018 - Oct 2019 · 1 yr 7 mos, Bengaluru, Karnataka, India
R & D at Capgemini, Aug 2014 - Oct 2019 · 5 yrs 3 mos
Senior Consultant at Capgemini, Aug 2014 - Oct 2019 · 5 yrs 3 mos, Bengaluru, Karnataka, India
Technology Leader at TELiBrahma, Nov 2007 - Jul 2014 · 6 yrs 9 mos
Team Lead at TELiBrahma, 2007 - 2014 · 7 yrs, Led development of Android and AR products used by 100K+ customers.
Master of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies, amity University
Bachelor of Engineering - BE, Computer Science, Visvesvaraya Technological University
github: https://github.com/vinayjayaram
codegita.com: https://www.codegita.com/