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Vikram Suresan, PMP

PMP® Certified Project Manager | Clinical Technology & Research Compliance | EDC | eConsent | IRT | ICH-GCP | Global Study Delivery | CRO Programs | Europe Relocation Ready

Bengaluru

3+ years of work experience

Sitero
Apr 20251 yr 3 mosPresent

India

Sitero
Apr 20241 yr 1 moApr 2025

Bengaluru, Karnataka, India

Sitero
Aug 20239 mosApr 2024

Bengaluru, Karnataka, India

Clario
20167 yrs 9 mosSep 2023

- Mentored and supervised motivational and incentive programs for 10 staffs by adhering to personnel policies and standards. - Fixed system bugs and application issues by troubleshooting, which eventually helped resolve an unknown error. - Have been an active part of the program offered by the company by working with Senior VP and Regional Directors to attain leadership qualities. - Trained 8 batches of new hires with process and product training. - Training and managing team members by reviewing the performance of the team members and recognizing areas of improvement and excellence. - Supervising workforce trends and forecasts. - Ensuring customer satisfaction and quality metrics are met maintaining the high standard. - Handling multiple tasks, effectively prioritize responsibilities, and successfully meet deadlines on time. - Maintaining the documentation for all issues and communicating with the concerned teams to update documents whenever necessary.
GETechnologies
20115 yrs2016

Bengaluru, Karnataka, India

- Contributed as an individual and supervised the IT support. - Trained and assisted a team of 20 staff internally. - Worked efficiently with minimum resources to maintain consistency. - Troubleshot system, account accessibility and application issues. - Resolved system lagging and glitches by going above and beyond. - Maintained and checked on any kind of low individual system downtime.
HCL COMNET SYSTEMS & SERVICES LIMITED
20082 yrs2010

Bengaluru, Karnataka, India

- Resolved issues of Blackberry users and basic MS-Office by resetting passwords. - Monitored load balancing between data and user account servers in different regions. - Backed up data from the server tapes, further to be sent for storage to a third-party vendor. - Managed user profiles through AD (Active Directory) - Managed user data and exchange data, PSTs (Personal Storage File in Outlook), and mails.
HP
20062 yrs2008

Bengaluru, Karnataka, India

- Awarded as the Top Revenue Generator for the month of April 2008. - Efficiently resolved total problems throughout the working period. Bagged the Award for the Best performer (Month of March 2007) - Assisted customers all around the world with the issues related to the HP Pavilion and Compaq Presario Desktop PCs. - Addressed all hardware and software technical issues faced by the customer. - Resolved and checked the customers issues related to Operating Systems (95, 98, ME, XP, VISTA) along with their pre-installed application software. - Resolved several Outlook, Outlook Express, Windows Mail issues for the customers.

Education

Diploma of Education, Computer Science

Department of technical education

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Headline

PMP® Certified Project Manager | Clinical Technology & Research Compliance | EDC | eConsent | IRT | ICH-GCP | Global Study Delivery | CRO Programs | Europe Relocation Ready

About

PMP®-certified Project Manager with 18+ years of experience delivering global clinical technology and research compliance programs within CRO environments. Experienced in managing end-to-end clinical study technology implementations including EDC, eConsent, and IRT platforms across North America, Europe, and APAC. Proven track record in full project lifecycle delivery—from study initiation through database lock (DBL) and archival—while ensuring compliance with ICH-GCP standards and sponsor requirements. Known for strong stakeholder management, risk mitigation, financial governance, and cross-functional team leadership in complex global clinical programs. Open to opportunities across Europe in clinical technology delivery, CRO operations, and research compliance programs.

Location

Bengaluru

Work experience

Project Manager at Sitero, Apr 2025 - Present · 1 yr 3 mos, India

Associate Project Manager at Sitero, Apr 2024 - Apr 2025 · 1 yr 1 mo, Bengaluru, Karnataka, India

Business Systems Delivery Lead at Sitero, Aug 2023 - Apr 2024 · 9 mos, Bengaluru, Karnataka, India

Business Systems Delivery Lead at Clario, 2016 - Sep 2023 · 7 yrs 9 mos, - Mentored and supervised motivational and incentive programs for 10 staffs by adhering to personnel policies and standards. - Fixed system bugs and application issues by troubleshooting, which eventually helped resolve an unknown error. - Have been an active part of the program offered by the company by working with Senior VP and Regional Directors to attain leadership qualities. - Trained 8 batches of new hires with process and product training. - Training and managing team members by reviewing the performance of the team members and recognizing areas of improvement and excellence. - Supervising workforce trends and forecasts. - Ensuring customer satisfaction and quality metrics are met maintaining the high standard. - Handling multiple tasks, effectively prioritize responsibilities, and successfully meet deadlines on time. - Maintaining the documentation for all issues and communicating with the concerned teams to update documents whenever necessary.

IT Consultant at GETechnologies, 2011 - 2016 · 5 yrs, Bengaluru, Karnataka, India, - Contributed as an individual and supervised the IT support. - Trained and assisted a team of 20 staff internally. - Worked efficiently with minimum resources to maintain consistency. - Troubleshot system, account accessibility and application issues. - Resolved system lagging and glitches by going above and beyond. - Maintained and checked on any kind of low individual system downtime.

End User Consultant at HCL COMNET SYSTEMS & SERVICES LIMITED, 2008 - 2010 · 2 yrs, Bengaluru, Karnataka, India, - Resolved issues of Blackberry users and basic MS-Office by resetting passwords. - Monitored load balancing between data and user account servers in different regions. - Backed up data from the server tapes, further to be sent for storage to a third-party vendor. - Managed user profiles through AD (Active Directory) - Managed user data and exchange data, PSTs (Personal Storage File in Outlook), and mails.

Technical Support Consultant at HP, 2006 - 2008 · 2 yrs, Bengaluru, Karnataka, India, - Awarded as the Top Revenue Generator for the month of April 2008. - Efficiently resolved total problems throughout the working period. Bagged the Award for the Best performer (Month of March 2007) - Assisted customers all around the world with the issues related to the HP Pavilion and Compaq Presario Desktop PCs. - Addressed all hardware and software technical issues faced by the customer. - Resolved and checked the customers issues related to Operating Systems (95, 98, ME, XP, VISTA) along with their pre-installed application software. - Resolved several Outlook, Outlook Express, Windows Mail issues for the customers.

Education

Diploma of Education, Computer Science, Department of technical education