Senior Software Engineer | Cloud engineer
Navi Mumbai, Maharashtra, India
Bachelor of Technology - BTech, Electronic and Communication Engineering
Bengal college of engineering and technology durgapur
kendriya vidyalaya
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Results-driven Cloud Production Support Engineer with 3+ years of experience in enterprise production environments. Specializes in incident management, cloud infrastructure (AWS, Azure), and system monitoring using Splunk, Dynatrace. Proficient in Windows/Linux server administration, VMware virtualization, and ITIL-based service delivery. Achieved 99.9% system availability, 96.2% L2 incident resolution rate, and a 30% reduction in repeat incidents through proactive RCA. Recognized with the Capgemini Pathfinder Award for excellence in production support.
Kolkata
Senior Analyst at Capgemini, Apr 2026 - Present · 2 mos
Analyst at Capgemini, Jun 2022 - Apr 2026 · 3 yrs 11 mos, Navi Mumbai, Maharashtra, India
Bachelor of Technology - BTech, Electronic and Communication Engineering, Bengal college of engineering and technology durgapur
kendriya vidyalaya