Headline

Vice President at Citi (ITIL, CSM, Prince 2 )

About

I’m currently working in capacity of VP at Citi with infra and uat team, handling a team of 18 members (15 Testers and 3 Team Leads) across multiple application / project. Having over 9+ years of professional experience, I bring forth a unique set of knowledge and skills which include an in-depth understanding of entire Software Testing Life cycle (STLC) and excellent understanding of multiple tools and testing technique. Good experience in the Banking (Cash Management) domain, having expertise in Payments and Direct Debit for Western European market.

Location

Dublin

AI stack

antigravity

claude

codex

Work experience

Vice President at Citi, Sep 2023 - Present · 2 yrs 11 mos, Dublin, County Dublin, Ireland, Role : Vice President Testing / CQE - Project Management Professional Currently managing Validation and Enrichment Service (VES) / Payment Technology, Citi Quality Engineering (CQE) team for global region

Vice President at Citi, Aug 2021 - Aug 2023 · 2 yrs 1 mo, Pune, Maharashtra, India, Role : Instant Payment (GPPSP) Regional Senior Manager Description: Working as Senior Manger for the Instant / Faster Payments applications for APAC region. • Analysis of business requirements, business process mapping, design of changes, testing and implementation phases • Managing, Coordinating and Reviewing the deliverables from the Vendors and responsible for distributing work within team, monitoring team progress, ensuring quality of service and reporting to management. • Test Management and Program Test Management of various projects and programs. • Preparing ROMs and IA reports for the work request. • Preparing and Implementing the Project Test Strategies, Test Plans and automation approach along with assessing risk factors during the Project Life cycle for System Testing, System Integration Testing, Non-Functional Testing, Accessibility Testing and Backout & Implementation Testing. • Working with Global cross-functional team and Portfolio managers to validate the effort & costs, providing inputs to the Project Plan & Schedule. • Coordination and Implementations of SAFe and Agile with projects • Managing and Delivering the overall QA related Tasks from the Platform. • Managing and Implementing Releases in different Test & Production environments. • Handling multiple CRs in the projects and their respective implementations. • Identifying and managing risks involved in the projects. • Reviewing metrics and reports (TICs, TCRs, MCRs) • Managing Vendor SOWs with effective costing and resource utilisation. • Implementing in-sprint automation and automated regression packs using FAST Framework developed.

Assistant to Vice President at Citi, Dec 2016 - Aug 2021 · 4 yrs 9 mos, Penang, Malaysia,  Managing risks to improve business processes and translating the requirements into systems solution by preparing functional specifications.  Coordinating with clients to define engagement along with project development and resource estimates. Updating project stake holders with Test Execution Results, Test Metrics  Assessing business processes, workflows, and systems to identify opportunities for improvement encompassing requirements gathering, gap analyses.  Contributed significantly on merging with the latest cutting-edge technologies, not only on functional aspect but also towards better application performance aspect.  Responsible for providing quality standards for operational areas & ensuring adherence to quality standards & leading efforts in developing & executing best practices & standard operating procedures targeting at organizational excellence.  Accountable for preparation of System Test Plans, Test Metrics presentations, designing Test Scenarios, Performing Test Reviews & Preparation of Test Data, and Involved in executing test cases.  Responsible for handling Knowledge Transition Sessions for Team Members , Conducting reviews as part of the SQA Review Board and also Carrying out process audits as Internal Quality Auditors Team  Creating Project Approach Document, Configuration Management Plan, Communication Plan, Platform Organization Charts and Contributing to Training, Mentoring, Hiring as part of SQA core team

Manager QA at Continuum, Nov 2012 - Mar 2013 · 5 mos

Team Lead at TCS e-Serve International Ltd., Apr 2010 - Oct 2012 · 2 yrs 7 mos, Currently handling the project in capacity as Team Leader. •Analysis of Customer Requirement (Business Requirement Document and Functional Requirement Document) •Developing test plan and test strategy. •Review of the test cases written for unit and integration level. •User Acceptance Testing. •Effective coordination between development team, support team and business analyst. •Defect verification and reporting using Team Track. •Managing a team of 6 Senior Testers and 12 Testers.

Sr. Tech Associate at TCS e-Serve International Ltd., Apr 2008 - Apr 2010 · 2 yrs 1 mo, •Design and develop functional, Integration test cases based on business requirements •Performed [Functional, Regression and integration] Testing as per requirements •Develop and maintain test data •Bug Reporting.

IT Support Executive at Accor Services Pvt. Ltd, Nov 2002 - Feb 2006 · 3 yrs 4 mos, •Writing and executing the test cases manually for unit and integration level. •On Call support to the users from different departments •Monthly and weekly MIS reporting to seniors.

Education

Economics, University of Mumbai