Headline

Senior Product Manager at Axis Bank | AI & digital products for millions of consumers | ex-BankSathi, ex-BYJU’S

About

I am an AI Product Manager bridging the gap between complex AI capabilities and commercial business outcomes. With deep roots in consumer banking and digital transformation, I specialize in building hyper-personalized, data-driven products that drive user acquisition and long-term engagement at enterprise scale. Currently, I drive AI product innovation at one of India’s largest financial institutions. My philosophy is simple: technology should serve the business, and the business must serve the user. Core Competencies & Impact: Building at Enterprise Scale: I lead cross-functional teams of engineers and data scientists to launch 0-to-1 AI features—such as predictive spending dashboards and proactive financial forecasting—translating complex backend architecture into frictionless, intuitive front-end consumer experiences. Commercial Rigor & GTM Strategy: I approach product management like a business owner. Leveraging my deep background in growth and commercial strategy, I architect Go-To-Market plans that optimize customer acquisition costs and map directly to core P&L objectives. Technical Fluency: While my focus is strategic and commercial, my execution is highly technical. I build independent applications to deeply understand client-side data fetching and API integrations, enabling me to earn the trust of engineering teams and build technically viable, scalable roadmaps. Next Play: I am currently seeking Senior AI Product Management or Product Lead opportunities where I can bring enterprise-scale product leadership, and cross-functional execution to a forward-thinking tech organization. Specialties: Enterprise AI | Consumer Banking (B2C) | Go-To-Market (GTM) Strategy | Predictive Analytics | Cross-Functional Leadership

Location

Bengaluru

AI stack

antigravity

claude code

claude

codex

gemini

ollama

Work experience

Product Owner AI & Digital Transformation at Axis Bank, Sep 2022 - Present · 4 yrs 2 mos, Bengaluru, Karnataka, India, Own the AI product portfolio and the digital transformation roadmap, working across data science, design, engineering, risk, compliance and operations. - Architected the bank's first customer-facing GenAI assistant, letting customers query and analyse their accounts in natural language. - Rebuilt the digital account opening journey end to end — from concept through to a fully video-KYC onboarding flow requiring no branch visit — with behavioural cohort segmentation driving acquisition targeting. Generated ₹1,500+ Cr in deposit balances. - Led the end-to-end launch of a fixed-deposit-backed credit card extending credit access to thin-file and first-time borrowers. Scaled to 95,000 cards and ₹350 Cr in secured deposits. - Built the retail AI opportunity roadmap, prioritising use cases by value-at-stake and technical feasibility, and securing leadership approval and funding for the highest-value initiatives.

Head of Product Growth at BankSathi, Dec 2021 - Sep 2022 · 10 mos, Bengaluru, Karnataka, India, Led product-led growth initiatives at an early-stage fintech platform aimed at enabling financial inclusion through a digital advisor-led model. Worked closely with founders, engineering, and design teams to scale acquisition, activation, and engagement in Tier 2–3 India. Key Achievements: Designed and executed growth strategy for the agent referral platform, increasing monthly active agents from ~10K to 100K+ within 6 months. Led development of onboarding and KYC journeys — improving agent activation rate by 35% through simplified flows and data-informed UX changes. Introduced funnel tracking and growth analytics dashboards using SQL + Excel, enabling data-driven prioritization of product features across mobile and web. Collaborated with the founding team to shape GTM strategy, perform competitive benchmarking, and create pitch narratives for investor presentations. Identified key drop-off segments and introduced re-engagement nudges and notification flows — improving retention by ~20% month-over-month.

Product Growth Consultant at Store My Goods, Apr 2021 - Dec 2021 · 9 mos, Bengaluru, Karnataka, India, Consulted on product strategy and growth for an early-stage on-demand storage platform targeting urban users and students in metropolitan cities. Helped refine the MVP, define the go-to-market strategy, and set up scalable operational systems. Key Achievements: Designed and optimized the customer onboarding journey, improving conversion rates by 40% from landing page to checkout. Led customer segmentation and acquisition planning for pilot launch in Delhi NCR; executed paid and organic campaigns to validate demand. Collaborated with the founders to create a feedback loop and iterate the product MVP based on early user insights and NPS surveys. Secured funding from Peyush Bansal and Namita Thapar in Shark Tank India Season 1.

Senior Product Specialist at BYJU'S (Think & Learn Pvt. Ltd.), Sep 2019 - Apr 2021 · 1 yr 8 mos, Greater Bengaluru Area, Drove data-informed strategy and cross-functional projects to accelerate user acquisition, engagement, and monetization for India’s largest ed-tech platform. Worked closely with marketing, content, and product teams to scale learning journeys and optimize key funnels. Key Achievements: Supported the design and execution of national-level student acquisition campaigns, leading to a 3× increase in regional user sign-ups in Tier 2/3 cities. Conducted funnel and churn analysis across app journeys — helping identify drop-off points and improve trial-to-paid conversion by 15%. Worked with product and content teams to roll out micro-learning content bundles, improving average session time by 25%. Created and maintained executive dashboards for tracking user growth, conversion, and content engagement; reports were directly used by CXOs for strategic decision-making. Played a key role in coordinating digital retention strategy during new product launches in the K–12 and Test Prep segments.

Key Account Manager at Obbserv Online Services Pvt. Ltd., Oct 2018 - Apr 2019 · 7 mos, Udaipur, Rajasthan, India

Education

Master's Degree, International Business, Mohanlal Sukhadia University

Bachelor of Commerce - BCom(h), Pacific University Udaipur