Headline

Product Manager @ Gro Club | Leadership in Product Development

About

Product Manager with a full-stack engineering background and 5+ years of experience launching 10+ cross-functional software projects. Expert at taking scalable products from 0 to 1, eliminating major operational bottlenecks, and engineering data-backed growth loops that directly optimize CAC, sales velocity, and customer retention. Driven by measurable business outcomes, key career milestones include triggering a 3x boost in sales via an automated Lead Management System and cutting Customer Acquisition Cost (CAC) by 50% through a custom-built referral ecosystem. Spearheaded the complete architectural rebuild of our e-commerce store in Shopify, minimizing checkout friction and maximizing visitor trust, which successfully compressed the checkout abandonment rate and drove an immediate lift in overall conversion metrics. On the operational front, streamlined financial reporting by eliminating 90% of manual effort via an automated GST invoice engine, while simultaneously reducing support calls by 50% and negative reviews by 80% through targeted CX platform engineering. Proficient across Jira, Shopify, Google Analytics, Firebase, PostgreSQL, React, Node.js, and PHP to bridge the gap between technical execution and business strategy. Reach out to collaborate on metrics-driven product management, SaaS infrastructure, or 0→1 scaling at vbmayya@gmail.com.

Location

Bengaluru

AI stack

aistudio

antigravity

claude

cursor

gemini

notion

Work experience

Product Manager at Gro Club, Apr 2025 - Present · 1 yr 5 mos, Bengaluru, Karnataka, India

Liveops specialist at Gro Club, Sep 2022 - Mar 2025 · 2 yrs 7 mos, Bengaluru, Karnataka, India, ● Collaborated with multiple stakeholders (founders, designers,engineers, marketing, customers) to understand requirements and implement features. ● Oversaw the development and maintenance of software technologies, documented workflows, ensuring alignment with business goals and reducing development time. ● Created and managed tasks for developers in Jira, driving efficient development cycles and increasing team productivity. ● Proactively identified user pain points through data analysis and user feedback, resulting in a 75% increase in user satisfaction on most of the implemented features. ● Maintained open and transparent communication channels, fostering a collaborative working environment and reducing project turnaround time by 20%.

Business Process Specialist at Gopal Govinda Total Distributors, Jan 2021 - Aug 2022 · 1 yr 8 mos, Bengaluru, Karnataka, India, ● Analyzed and streamlined day-to-day operations, leading to a 20% increase in revenue and profit margins by 15%. ● Assessed manpower needs, hired and trained personnel to optimize staffing levels and support business expansion, resulting in a 10% increase in operational efficiency. ● Ideated and coded a progressive web application (PWA) for micro-managing operations, bookings, accounts, inventory, purchases, and customer booking history and reduced manual data entry by 40%. ● Reduced outstanding customer credit by 70%, implemented effective collection strategies, and secured low-interest bank loans to manage existing debt. ● Played a pivotal role in navigating complex regulatory processes, securing a crucial distribution license from PESO.

Full Stack Web Developer at Self Employed, Jan 2020 - Dec 2021 · 2 yrs, Bangalore Urban, Karnataka, India

Education

BE - Bachelor of Engineering, Mechatronics Engineering, Sri Venkateshwara College of Engineering, BANGALORE

puc, PCME, Nagarjuna Pre-University College

Public links

github: https://github.com/vikasmayya

vikas-mayya.web.app: https://vikas-mayya.web.app/