---
title: "Vikas katariya - Key Account Executive in Bengaluru | Tal"
description: "Meet Vikas katariya, @Bangalore Key Account - Curefit || Key Account Manager at UpSale Suite® | MBA in HR & Marketing | Customer Experience Manager at ZOLSTAYS | Formerly at LENSKART.COM based in Bengaluru. AI stack includes claude, deepseek, and gemini."
image: "https://tal.club/meet/vikas-katariya/share-image"
---

# Vikas katariya on Tal

## Headline

@Bangalore Key Account \- Curefit \|\| Key Account Manager at UpSale Suite® \| MBA in HR & Marketing \| Customer Experience Manager at ZOLSTAYS \| Formerly at LENSKART\.COM

## About

At UpSale Suite®, my role as Key Account Manager revolves around driving client satisfaction and fostering robust sales strategies\. Organizing cross\-functional teams, I've successfully increased key account satisfaction, which is a testament to my commitment to excellence in client relations and sales strategy\. My recent achievements include negotiating contract renewals to secure long\-term commitments and surpassing sales quotas through targeted sales forecasts\. With expertise in Software as a Service \(SaaS\) and a strong background in consulting, I stay at the forefront of delivering value to our clients and the organization\.

## Location

Bengaluru

## AI stack

claude

deepseek

gemini

lovable

## Work experience

Key Account Executive at Curefit, Jan 2026 \- Present · 9 mos, Bengaluru, Karnataka, India, • Ensured timely stock replenishment, inventory control, and SKU availability across brand portfolios\. • Implemented brand VM guidelines and seasonal promotional displays to drive in\-store visibility and sales\. • Monitored brand\-wise sales performance and supported in\-store sales initiatives to meet revenue targets\. • Coordinated product training and knowledge sessions for store teams to enhance brand representation and conversion\. • Prepared sales, inventory, and brand performance reports with actionable insights for stakeholders\. • Managed customer feedback and resolved brand\-related operational issues in a timely and effective manner\. • Handled purchase orders \(POs\), Proforma Invoices \(PI\), billing, reconciliations, and payment coordination with brand partners\. • Collaborated with cross\-functional teams to deliver a consistent brand and customer experience across all touchpoints\.

Operations Manager at Kitchen Repair Center, Aug 2023 \- Jan 2026 · 2 yrs 6 mos, Delhi, India,  Sales & Operations Management: Orchestrate daily service operations and sales targets for the D2C vertical, ensuring seamless coordination between field technicians and central dispatch\.  Vendor & Field Management: Onboard, manage, and monitor a network of service vendors/partners; enforce compliance and quality standards similar to the Urban Company model\.  Business Development & Lead Gen: Drive local lead generation campaigns and business development initiatives to expand the customer base and increase daily booking volumes\.  Post\-Sales & Escalations: Manage the complete post\-sales lifecycle, personally resolving critical customer escalations to prevent churn and improve Net Promoter Score \(NPS\)\.  Team Leadership & Training: Conduct regular training sessions for field sales teams and technicians on technical SOPs, soft skills, and cross\-selling/upselling products during visits\.  Performance Monitoring: Track key metrics \(TAT, Conversion Rate, First\-Time\-Fix\), implementing corrective actions to optimize workforce utilization and vendor payout\.

Customer Experience Manager \(Cluster Manager \) at Zolo, Jun 2022 \- Jul 2023 · 1 yr 2 mos, Delhi, India,  Occupancy & Revenue: Managed a cluster portfolio, achieving 90%\+ Occupancy Rate and consistent growth through dynamic pricing and strategic inventory management\.  Resident Experience: Boosted Net Promoter Score \(NPS\) by reducing Maintenance Ticket Turnaround Time \(TAT\) to under 24 hours and organizing community engagement events\.  Operational Efficiency: Reduced Operational Expenses by strict vendor management, utility cost auditing, and proactive facility maintenance\.  Sales Performance: Increased Lead\-to\-Move\-in Conversion rates by training property managers on sales closing techniques and implementing local referral programs\.  Compliance & Audit: Ensured 100% SOP Adherence across properties by conducting regular audits of housekeeping, security, and asset conditions\.

Retail Store Manager at Lenskart\.com, May 2021 \- May 2022 · 1 yr 1 mo, India,  Revenue Growth: Surpassed monthly sales targets by analyzing Average Transaction Value \(ATV\) and implementing data\-driven revenue strategies\.  Team Performance: Improved staff Sales Conversion Rates by conducting weekly sales training and cultivating a high\-performance culture\.  Customer Loyalty: Achieved high Net Promoter Scores \(NPS\) by promptly resolving escalations and fostering long\-term customer relationships\.  Inventory Control: Reduced Shrinkage and stock discrepancies by implementing rigorous cycle counts and overseeing store maintenance and repairs\.  Visual Merchandising: Optimized store layout and planograms to drive footfall and maximize Units Per Transaction \(UPT\)\.

Retail Manager at CEAT Tyres Limited, Sep 2017 \- Dec 2021 · 4 yrs 4 mos, Delhi,  Directed daily retail operations and managed a team for a bustling store\.  Consistently met monthly sales goals by implementing customer\-centric selling strategies\.  Trained and nurtured a team of sales associates, enhancing conversion rates and the quality of customer service\.  Oversaw stock levels, merchandising, and replenishment processes, effectively minimizing stockout\.

## Education

MBA, HR & Marketing Managment, Swami Vivekananda Subharti University, Meerut

Bachelor's degree, arts, Delhi University

[View the original profile](https://tal.club/meet/vikas-katariya)

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