---
title: "Vikas Gupta - Customer Support Engineer in South Mumbai | Tal"
description: "Meet Vikas Gupta, Cyber Security Enthusiast | CEH Certified | CPENT Trainee | Aspiring Penetration Tester | Networking & Security based in South Mumbai."
image: "https://tal.club/meet/vikas-gupta-5/share-image"
---

# Vikas Gupta on Tal

## Headline

Cyber Security Enthusiast \| CEH Certified \| CPENT Trainee \| Aspiring Penetration Tester \| Networking & Security

## About

I am a Cybersecurity and IT Support professional, trained in Certified Ethical Hacker \(CEH\) and Certified Penetration Testing Professional \(CPENT\), with a strong background in computer networking, technical support, and IT operations\. I have over 2 years of hands\-on experience in computer networking, including network setup, troubleshooting, and performance optimization\. Additionally, I bring 1 year of technical support experience, working with end users to resolve system, software, and connectivity issues across Windows and Linux environments\. Alongside my technical background, I also have 1\.6 years of non\-technical professional experience, which has strengthened my communication, documentation, client coordination, and problem\-solving skills\. 🔹 Core Skills & Expertise: • Ethical Hacking \(CEH – Trained\) • Advanced Penetration Testing concepts \(CPENT – Trained\) • Network Security & Vulnerability Assessment • Computer Networking \(LAN/WAN, TCP/IP\) • Windows & Linux System Administration • Desktop & Remote Technical Support • Web Application Security Basics 🔹 Tools & Technologies: Kali Linux, Nmap, Metasploit, Burp Suite, SQLmap, Wireshark, Nessus I follow strict ethical guidelines and perform security activities only in authorized environments\. 📍 Mumbai \| 🌍 Open to Remote Opportunities 💼 Open to roles in Cybersecurity, SOC Analyst, Network Security, IT Support, Entry\-Level Penetration Testing

## Location

South Mumbai

## Work experience

Customer Support Engineer at Illusion Dental Laboratory, Jan 2025 \- Present · 1 yr 6 mos, Mumbai

Stock advisory at Motilal Oswal Financial Services Ltd, Jun 2023 \- Oct 2024 · 1 yr 5 mos, Mumbai, Maharashtra, India, I was worked as a stocks advisory, trading and portfolio management to the clients\.

Relationship Manager at Motilal Oswal Financial Services Ltd, Jun 2023 \- Oct 2024 · 1 yr 5 mos, Handled customer queries and provided timely resolutions\. Developed strong communication and problem\-solving skills\.

Network Engineer at Tikona Infinet Pvt Ltd\., Aug 2021 \- Jan 2023 · 1 yr 6 mos, Troubleshot network issues related to TCP/IP, DNS, routing, and connectivity\. Configured routers and resolved IP conflicts and internet connectivity problems\. Supported end users with network troubleshooting and technical assistance\. Worked with ticketing systems and SLA\-based issue resolution processes\. Monitored network performance and ensured stable connectivity for customers\.

Network Engineer at Tikona Infinet Ltd\. \- India, Aug 2021 \- Feb 2022 · 7 mos, Mumbai, Maharashtra, India

## Education

BscIT, University of Mumbai

hsc, coding, cold calling, dalmia lions college

[View the original profile](https://tal.club/meet/vikas-gupta-5)

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