Vikas Gupta profile photo 1 on Tal

Vikas Gupta

Cyber Security Enthusiast | CEH Certified | CPENT Trainee | Aspiring Penetration Tester | Networking & Security

South Mumbai

4+ years of work experience

Illusion Dental Laboratory
Jan 20251 yr 6 mosPresent

Mumbai

Motilal Oswal Financial Services Ltd
Jun 20231 yr 5 mosOct 2024

Mumbai, Maharashtra, India

I was worked as a stocks advisory, trading and portfolio management to the clients.
Motilal Oswal Financial Services Ltd
Jun 20231 yr 5 mosOct 2024

Handled customer queries and provided timely resolutions. Developed strong communication and problem-solving skills.
Tikona Infinet Pvt Ltd.
Aug 20211 yr 6 mosJan 2023

Troubleshot network issues related to TCP/IP, DNS, routing, and connectivity. Configured routers and resolved IP conflicts and internet connectivity problems. Supported end users with network troubleshooting and technical assistance. Worked with ticketing systems and SLA-based issue resolution processes. Monitored network performance and ensured stable connectivity for customers.
Tikona Infinet Ltd. - India
Aug 20217 mosFeb 2022

Mumbai, Maharashtra, India

Education

University of Mumbai

BscIT

University of Mumbai

20203 yrs2023

hsc, coding, cold calling

dalmia lions college

20201 yr2021

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Headline

Cyber Security Enthusiast | CEH Certified | CPENT Trainee | Aspiring Penetration Tester | Networking & Security

About

I am a Cybersecurity and IT Support professional, trained in Certified Ethical Hacker (CEH) and Certified Penetration Testing Professional (CPENT), with a strong background in computer networking, technical support, and IT operations. I have over 2 years of hands-on experience in computer networking, including network setup, troubleshooting, and performance optimization. Additionally, I bring 1 year of technical support experience, working with end users to resolve system, software, and connectivity issues across Windows and Linux environments. Alongside my technical background, I also have 1.6 years of non-technical professional experience, which has strengthened my communication, documentation, client coordination, and problem-solving skills. 🔹 Core Skills & Expertise: • Ethical Hacking (CEH – Trained) • Advanced Penetration Testing concepts (CPENT – Trained) • Network Security & Vulnerability Assessment • Computer Networking (LAN/WAN, TCP/IP) • Windows & Linux System Administration • Desktop & Remote Technical Support • Web Application Security Basics 🔹 Tools & Technologies: Kali Linux, Nmap, Metasploit, Burp Suite, SQLmap, Wireshark, Nessus I follow strict ethical guidelines and perform security activities only in authorized environments. 📍 Mumbai | 🌍 Open to Remote Opportunities 💼 Open to roles in Cybersecurity, SOC Analyst, Network Security, IT Support, Entry-Level Penetration Testing

Location

South Mumbai

Work experience

Customer Support Engineer at Illusion Dental Laboratory, Jan 2025 - Present · 1 yr 6 mos, Mumbai

Stock advisory at Motilal Oswal Financial Services Ltd, Jun 2023 - Oct 2024 · 1 yr 5 mos, Mumbai, Maharashtra, India, I was worked as a stocks advisory, trading and portfolio management to the clients.

Relationship Manager at Motilal Oswal Financial Services Ltd, Jun 2023 - Oct 2024 · 1 yr 5 mos, Handled customer queries and provided timely resolutions. Developed strong communication and problem-solving skills.

Network Engineer at Tikona Infinet Pvt Ltd., Aug 2021 - Jan 2023 · 1 yr 6 mos, Troubleshot network issues related to TCP/IP, DNS, routing, and connectivity. Configured routers and resolved IP conflicts and internet connectivity problems. Supported end users with network troubleshooting and technical assistance. Worked with ticketing systems and SLA-based issue resolution processes. Monitored network performance and ensured stable connectivity for customers.

Network Engineer at Tikona Infinet Ltd. - India, Aug 2021 - Feb 2022 · 7 mos, Mumbai, Maharashtra, India

Education

BscIT, University of Mumbai

hsc, coding, cold calling, dalmia lions college

Vikas Gupta - Customer Support Engineer in South Mumbai | Tal