Headline

AI Product Manager | Enterprise SaaS | Product Strategy | Supply Chain & FinTech | Turning ambiguous problems into scalable products

About

I'm building a practice around a question most software companies haven't answered yet: what does it actually cost to serve each customer, and is your pricing keeping up? After 10+ years as a Business Analyst and PM across Fintech (invoice discounting), HR Tech, Supply Chain, and eCommerce, I've spent that time doing one thing repeatedly - turning messy, ambiguous business problems into clear, structured answers. Now I'm applying that same discipline to a specific problem: helping software companies understand cost-to-serve, customer profitability, and how to price AI features without eroding margin. This is early-stage work. I'm developing a structured audit methodology (cost-to-serve mapping, customer profitability analysis, pricing model fit) and validating it through direct conversations with software companies grappling with AI feature costs. If you're a software company trying to figure out whether your AI features are profitable or whether usage-based pricing actually reflects your cost structure, I'd like to talk, even just to learn from your situation.

Location

Greater Bengaluru Area

AI stack

aistudio

codex

n8n

notion

ollama

openai

Work experience

Product Manager at Freelance, Jan 2025 - Present · 1 yr 8 mos, Bengaluru, Fractional Product Manager and Business Analyst supporting B2B SaaS products across Supply Chain and FinTech. I partner with founders and product teams to translate complex business problems into product strategy, customer-centric solutions, and executable product requirements. Currently working with SCM Central (a Tekenlight product), contributing to product strategy, customer discovery, onboarding, implementation, and product demonstrations for an enterprise supply chain visibility platform serving manufacturing organizations. Previously helped design and operationalize outreach, customer onboarding, and delivery processes for Warehouse Management Systems (WMS) and traceability solutions, enabling scalable customer acquisition and implementation. Core areas of work: - Product Strategy & Roadmapping - Product Discovery & Requirements Engineering - Customer Research & Stakeholder Management - B2B SaaS Products - Supply Chain & Manufacturing - FinTech & MSME Lending - Cross-functional Product Delivery - Process Design & Business Analysis Open to collaborating with startups and enterprise teams building AI-enabled and enterprise SaaS products in Product Management, Product Strategy, and Business Analysis roles.

Sr. Business Analyst at Eurofins IT Delivery Center, Apr 2024 - Jan 2025 · 10 mos, Bengaluru, Partnered with global business leaders to modernize Eurofins' Annual Performance Review platform, transforming a largely Excel-driven process into a centralized enterprise application used by senior leadership. Worked closely with the Global Head of Compensation & Benefits (Brussels) to understand business objectives, define product requirements, prioritize enhancements, and translate business needs into clear functional specifications for engineering teams. Contributed beyond traditional business analysis by driving product planning activities, including roadmap discussions, release planning, stakeholder alignment, and feature prioritization to ensure successful delivery. Key contributions: - Led requirements discovery with global business stakeholders. - Defined and managed the product backlog and functional requirements. - Collaborated with Engineering and QA throughout the development lifecycle to ensure solutions met business expectations. - Improved communication between business and technical teams, reducing ambiguity and delivery risks. - Contributed to reducing the annual review cycle from approximately 3–4 months to around 2 months through process digitization and workflow improvements.

Business Analyst at Eurofins IT Delivery Center, Dec 2020 - Mar 2024 · 3 yrs 4 mos, Bengaluru, Karnataka, India

Business Analyst at Billionloans Technology Services Pvt Ltd, Oct 2020 - Dec 2020 · 3 mos, Bengaluru, Karnataka, India

Business Analyst at Billionloans Financial Services Private Limited, Oct 2017 - Dec 2020 · 3 yrs 3 mos, Bengaluru, Karnataka, India

Business Analyst at Focaloid Technologies Private Limited, Mar 2015 - Oct 2017 · 2 yrs 8 mos, Bengaluru Area, India, • Set up concrete Business Analysis Competencies • Gathered requirements, discussions with business units, ensuring all business requirements were satisfactorily met • Prepare Requirement Definition Document and then converted business requirements into Functional Requirements Specification • Develop detailed User Story documents and Interaction Design Documents based on the analysis of the user requirements • Prepare Documentation of functional requirements specifications (FRS) and System requirements specifications (SRS) • Prepare layouts for User Interfaces - Wire frame using Balsamiq, Creatly

Education

Master of Business Administration (M.B.A.), Information Technology and Marketing, Justice K S Hegde Institute of Management

B.E, ECE, G.M.Institute of Technology