---
title: "Vijay Vs - IT Service Engineer - Product Operations Focus in Bengaluru | Tal"
description: "Meet Vijay Vs, Aspiring AI Product Manager | MBA | HelloPM AI PM Certification | Product Roadmapping & PLG | Open to Entry-Level PM Roles based in Bengaluru. AI stack includes opencode and claudecode."
image: "https://tal.club/meet/vijay-vs/share-image"
---

# Vijay Vs on Tal

## Headline

Aspiring AI Product Manager \| MBA \| HelloPM AI PM Certification \| Product Roadmapping & PLG \| Open to Entry\-Level PM Roles

## About

Products fail not because of bad ideas — but because the people building them lose touch with the humans using them\. That belief is what pulled me toward product management\. At Harman International, I spent 1\.5 years at the intersection of users, engineering, and business — analyzing 135\+ monthly user touchpoints, building a data\-backed case for a process fix that cut support tickets by 30%, and designing a self\-service knowledge base that improved user adoption by 13%\. My title said "engineer\." My work said product — identifying friction, prioritizing fixes, and translating user pain into decisions the team could act on\. Now I'm going all in\. I'm currently completing HelloPM's 15\-week AI Product Management cohort — covering product strategy, roadmapping, PRD creation, LLM architecture, AI agents, Mixpanel, SQL\-based analytics, and shipping a live AI product MVP as a capstone\. Expected completion: June 2026\. My edge: I understand how products break, how real users behave when they do, and how to turn that signal into a calm, prioritized backlog\. I'm not learning this in theory — I've lived it\. Actively looking for entry\-level PM and AI PM roles in Bengaluru\. Open to remote and hybrid\. If you're a PM, founder, or recruiter building something meaningful in AI or SaaS — or if you're open to sharing 20 minutes of your experience — I'd love to connect\.

## Location

Bengaluru

## AI stack

opencode

claudecode

## Work experience

IT Service Engineer \- Product Operations Focus at HARMAN India, Aug 2024 \- Mar 2026 · 1 yr 8 mos, Bengaluru, \- Analyzed 135\+ monthly user engagement touchpoints to identify friction in the service delivery lifecycle — translating qualitative feedback into a prioritized product backlog\. \- Drove a data\-backed business case for a critical MFA process enhancement to the Product Lead, resulting in a 30% reduction in login\-related support tickets and user churn\. \- Bridged Engineering \(Network/Database\) and non\-technical stakeholders during critical outages — translating technical status into business\-impact summaries and post\-mortem reports\. \- Identified recurring technical requirements and advocated for automated workflow solutions, collaborating with the IT Service Management team to improve product stability\. \- Recognized as top performer for 8 consecutive months \(Wall of Fame\) for highest CSAT scores across the team — reflecting a consistent user\-first approach\.

Business Development Specialist at Shiva Tech Solutions, Jan 2024 \- Jun 2024 · 6 mos, Chennai India

Management Trainee at mByom, Jun 2023 \- Nov 2023 · 6 mos

Summer Intern at EY, Aug 2022 \- Sep 2022 · 2 mos, Chennai, Tamil Nadu, India

Article Assistant at PSMG Associates, Oct 2019 \- Sep 2020 · 1 yr, Bengaluru, Karnataka, India

## Education

Executive MBA, Strategy Focus, Crescent School of Business \(CSB\)

Market Entry Strategy for Asian Markets \(One\-Week Intense Immersion Program\), National University of Singapore

[View the original profile](https://tal.club/meet/vijay-vs)

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