Headline

Aspiring AI Product Manager | MBA | HelloPM AI PM Certification | Product Roadmapping & PLG | Open to Entry-Level PM Roles

About

Products fail not because of bad ideas — but because the people building them lose touch with the humans using them. That belief is what pulled me toward product management. At Harman International, I spent 1.5 years at the intersection of users, engineering, and business — analyzing 135+ monthly user touchpoints, building a data-backed case for a process fix that cut support tickets by 30%, and designing a self-service knowledge base that improved user adoption by 13%. My title said "engineer." My work said product — identifying friction, prioritizing fixes, and translating user pain into decisions the team could act on. Now I'm going all in. I'm currently completing HelloPM's 15-week AI Product Management cohort — covering product strategy, roadmapping, PRD creation, LLM architecture, AI agents, Mixpanel, SQL-based analytics, and shipping a live AI product MVP as a capstone. Expected completion: June 2026. My edge: I understand how products break, how real users behave when they do, and how to turn that signal into a calm, prioritized backlog. I'm not learning this in theory — I've lived it. Actively looking for entry-level PM and AI PM roles in Bengaluru. Open to remote and hybrid. If you're a PM, founder, or recruiter building something meaningful in AI or SaaS — or if you're open to sharing 20 minutes of your experience — I'd love to connect.

Location

Bengaluru

AI stack

opencode

claudecode

Work experience

IT Service Engineer - Product Operations Focus at HARMAN India, Aug 2024 - Mar 2026 · 1 yr 8 mos, Bengaluru, - Analyzed 135+ monthly user engagement touchpoints to identify friction in the service delivery lifecycle — translating qualitative feedback into a prioritized product backlog. - Drove a data-backed business case for a critical MFA process enhancement to the Product Lead, resulting in a 30% reduction in login-related support tickets and user churn. - Bridged Engineering (Network/Database) and non-technical stakeholders during critical outages — translating technical status into business-impact summaries and post-mortem reports. - Identified recurring technical requirements and advocated for automated workflow solutions, collaborating with the IT Service Management team to improve product stability. - Recognized as top performer for 8 consecutive months (Wall of Fame) for highest CSAT scores across the team — reflecting a consistent user-first approach.

Business Development Specialist at Shiva Tech Solutions, Jan 2024 - Jun 2024 · 6 mos, Chennai India

Management Trainee at mByom, Jun 2023 - Nov 2023 · 6 mos

Summer Intern at EY, Aug 2022 - Sep 2022 · 2 mos, Chennai, Tamil Nadu, India

Article Assistant at PSMG Associates, Oct 2019 - Sep 2020 · 1 yr, Bengaluru, Karnataka, India

Education

Executive MBA, Strategy Focus, Crescent School of Business (CSB)

Market Entry Strategy for Asian Markets (One-Week Intense Immersion Program), National University of Singapore