Headline

Leading KwikEngage & KwikShip Product for GoKwik | Ex-Razorpay, Jio, Axis UPI

About

I have always been a hustler with a "Let's get this done" attitude. Have worked at various 0-1 teams as a Product, Growth and Marketing professional. Predominantly worked in the Digital commerce space - Payments and D2C Commerce. Currently setting up Product and Marketing teams at GoKwik - a hyper growth start-up focusing on improving D2C e-retail conversion rates.

Location

Bengaluru

Work experience

Associate Vice President Product at GoKwik, Oct 2025 - Present · 11 mos, Bengaluru, Karnataka, India, Leading KwikEngage P&L and KwikShip Product verticals at GoKwik

Senior Director Product at GoKwik, Apr 2024 - Mar 2026 · 2 yrs, Bengaluru, Karnataka, India, Scaled KwikEngage to become the #1 Retention and Support CDP/CRM product in the D2C Industry processing close to 1.5 billion WhatsApp conversations annually. Built KwikShip product from scratch, built the 0-1 product and now scaling!

Director KwikEngage at GoKwik, Aug 2022 - Mar 2024 · 1 yr 8 mos, Started a new product vertical for GoKwik - KwikEngage (erstwhike KwikChat), an Omnichannel retention and support product for D2C Brands. Key Achievements: 1. Started the product from scratch and grew it to become the biggest D2C retention and support product in India 2. Scaled the product to over 500+ merchants and doing over 100 million messages in a month 3. Leading the PnL, business and product

Senior Manager Product & Growth at Razorpay, Oct 2020 - Apr 2021 · 7 mos, Scaled Razorpay Thirdwatch to become the #1 RTO solution in the market. Built multiple automations and interventions to reduce RTO like CoD confirmation, CoD to Prepaid.

Product Marketing Manager at Razorpay, Sep 2019 - Sep 2020 · 1 yr 1 mo, Bengaluru Area, India

Product Manager @ JioChat at Jio, Oct 2018 - Sep 2019 · 1 yr, Mumbai Area, India

Senior Product Manager - UPI Payments at Axis Bank, Apr 2018 - Sep 2018 · 6 mos, Mumbai, Maharashtra, India

Product Manager - UPI Payments at Axis Bank, Jan 2017 - Mar 2018 · 1 yr 3 mos, Mumbai, Maharashtra, India

Axis Ahead Leadership Program - Management Trainee at Axis Bank, Jun 2016 - Dec 2016 · 7 mos, Mumbai Area, India

Summer Intern at Flipkart, Apr 2015 - May 2015 · 2 mos, Bengaluru Area, India

Education

Master of Business Administration (MBA) in International Business, Indian Institute of Foreign Trade

Engineer's Degree, Mechanical Engineering, JSS Academy Of Technical Education Karnataka