Headline

Passionate Leader with expertise knowledge in Financial Operations - Order, Contracts Management, Billing, Bookings,invoicing, Order to Cash (O2C), Cash Apps,Credits, Program Management and Revenue Operations

About

Manager, Orders, Billing and Contract Management Group at Akamai Technologies. Glad you stopped here to look at my profile and read through it. Quick Snippet of me: A Friendly and loving creature who knows how to laugh out the hardships and face them. Love to learn and think new things everyday. Have a desire to achieve something big with my creative skills. Below are some nimble thoughts if the two companies that gave me much learning. Akamai Technologies ( Aug 2015 - till present) A great company to get into and getting rewarded for the work even if its your first day. The More hard work you put the more it pays to you. Its been a good couple of years in this company and i have certainly had a good growth in terms of knowledge and experience. Already earned a promotion within a span of less than a year and also due for the next one. The wealth this company have been such a young one is awesome and it allows me to learn new things. Oracle India ( Jun 2012 - Aug 2015) Oracle was a dream company to start with as i learned how to work in an professional environment which is difficult to find in any books. I have worked in oracle for 3 years and 2 months. In my tenure, I worked in various teams ( 5 teams) in Quote to Cash process. It gave an immense knowledge of all the process work flow and also helped me to understand how and what are the things work in the background to make a whole company climb and succeed in a market. Specialist : Competitive analysis, Data management, Documentation, Event Management.

Location

Bengaluru

AI stack

claude code

claude

codex

deepmind

gemini

geminicli

Work experience

REVENUE ANALYST O2C at Oracle India P Ltd, Sep 2023 - Present · 3 y 2 mo, Bengaluru, Directed end-to-end revenue accounting operations for EMEA and global accounts — including contract management, billing, invoicing, revenue recognition, and cash applications — leading a team of 10+ O2C analysts.

Contract Manager at Akamai Technologies, 2019 - Present · 7 yrs 11 mos, Led a team of 10 O2C analysts overseeing end-to-end customer order management, billing, invoicing, and cash application for EMEA and global accounts. Reviewed, validated, and processed all incoming customer and service-related requests; routed service tickets to appropriate support teams ensuring SLA compliance. Handled written and verbal communication from customers, internal stakeholders, and segment managers in English; maintained 2-hour SLA on mailbox management. Achieved ZERO billing errors for all EMEA strategic and non-strategic accounts in 2023 and 99.73%+ invoicing accuracy year-over-year. Prepared quotations for service offerings and managed customer orders in ERP/CRM systems (Oracle R12, Salesforce, Siebel). Supported invoicing for services across domestic and international markets; tracked order status and resolved process gaps proactively.

Manager - Orders, Billing, Contracts (O2C) and Customer Revenue Operation Management at Akamai Technologies, Aug 2015 - Dec 2025 · 10 yrs 5 mos, Bengaluru, Karnataka, India, Results-driven Order & Billing Manager with 14 years of progressive experience in SaaS and cloud billing operations, order-to-cash (O2C), revenue recognition, and accounts receivable within global technology organizations. At Akamai Technologies — a leading cloud/SaaS platform — managed end-to-end billing for subscription, usage-based, and professional services contracts across EMEA and global accounts, consistently achieving 99.73%+ invoicing accuracy. Proven leader of high-performing billing teams, with deep expertise in ERP/CRM systems (Oracle R12, Salesforce, Siebel), SOX compliance, cross-functional stakeholder engagement, and automation-driven process improvement. Adapt at driving month-end and quarter-end close activities, A/R reconciliations, and audit readiness in fast-paced, evolving environments. Skilled in analyzing efficiency, looking for continuous improvement, and assessing the group's performance against various objectives to determine successful accomplishment. Also, Possess the ability to look at the big picture, forecast, and drive the bottom line. Strong reputation for integrity, maintaining a high level of confidentiality and exercise judgment to raise issues in a timely and constructive manner. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.

Senior Analyst, License Inventory & Reconciliations at Oracle India Pvt. Ltd, Jun 2013 - Aug 2015 · 2 yrs 3 mos, Bengaluru, Karnataka, India

Senior Inventory Analyst at ORACLE INDIA Pvt. Ltd., Jun 2012 - Aug 2015 · 3 yrs 3 mos, Worked within Oracle's Quote-to-Cash process as an intermediary between Sales, Contracts Administration, Order Management, Collections, and Accounts Receivable teams. Processed normal and complex Order Broker transactions with high accuracy to drive revenue recognition; coordinated with downstream teams to close orders on time. Handled weekly, monthly, and quarter-end critical business calls independently, supporting government service delivery and Oracle solution distribution. Resolved post-booking queries from AR, Cash Applications, Collections, GL, Credit, and IB teams; trained new team members on complete Quality Process.

Senior Inventory Analyst at Oracle India Private Ltd, Jun 2012 - Aug 2015 · 3 yrs 3 mos, Operated within Oracle's Quote-to-Cash process as liaison between Sales, Contracts Administration, Order Management, Collections, Credit, and Accounts Receivable teams.

Order Management and Migration Analyst at Oracle India Pvt. Ltd, Jun 2012 - May 2013 · 1 yr, Bengaluru, Karnataka, India

Education

BBM, Accounting and Finance, bangalore university

Master of Business Administration, Operations Management and Supervision, sikkim manipal university

Public links

github: https://github.com/vignesh

youtube.com: https://youtube.com/@vignesh