Headline

QA Engineer | Manual & Automation Testing (Playwright, Selenium, Java) | AI-Assisted Testing | Returning to Tech | Open to Work

About

I'm a CS&E graduate with close to 6 years of professional experience spanning IT Technical Support, Server & Web Hosting Administration, and Banking — and I've spent the last two years doing something deliberate: upskilling into Software QA. The break was intentional. I wanted to re-enter tech with a focused specialization, not just a job title. So I went deep — Manual Testing, API Testing with Postman, Java, and Selenium automation. I've written 100+ test cases, built Postman collections for REST API validation, and I'm currently building a Selenium + TestNG framework using the Page Object Model. What makes me a different kind of QA professional: 🔹 IT Support at Dell → software & hardware troubleshooting, real user-facing issues — I know how bugs actually surface in production. 🔹 Server & Hosting Admin at Poornam Info Vision → Linux & Windows server management, web hosting environments — gives me infrastructure context most QA professionals lack. 🔹 Banking domain → relevant for fintech and enterprise app testing where precision and edge cases are non-negotiable. 🔹 Dev exposure (Java, ReactJS) → I can read code, understand the dev side, and collaborate effectively across teams. I'm now actively looking for entry-level QA or UAT roles — manual, automation, or hybrid — preferably in Bengaluru or remote. If you're building a QA team and value someone who thinks critically, tests thoroughly, and brings real-world domain context — let's connect. 📌 Skills: Manual Testing · Selenium (Java) · Postman · TestNG · JIRA · STLC · SDLC · REST API Testing · Page Object Model · Linux · Windows Server

Location

Greater Bengaluru Area

AI stack

claude

gemini

ChatGPT

Work experience

Automation Tester Intern at C S Tech Infosolutions Pvt. Ltd., Jun 2026 - Present · 4 mos, Bengaluru

Career Break — Upskilling in Software QA & Testing at Self-Directed Learning, May 2022 - Jun 2026 · 4 yrs 2 mos, Bengaluru, • Completed Software Testing with JIRA & Agile (Udemy) — covering test planning, test case design, defect lifecycle, and sprint-based QA workflows in Agile teams. • Completed Advanced Certificate Program in Java Full Stack Development (Great Learning, 2023) — building a strong technical foundation to read and understand application code as a QA engineer. • Completed Software Engineering Virtual Experience (JPMorgan Chase & Co. via Forage, Aug 2024) — worked on real-world engineering tasks including interfacing with stock price data feeds and fixing broken repository code. • Passed Web Developer skill assessment (TestDome, Jul 2024) — demonstrated proficiency in JavaScript, HTML, and CSS under timed, real-world conditions. • Independently designed and executed a 104-test-case manual test suite for SauceDemo e-commerce application — covering functional, regression, and UI testing scenarios with structured test documentation. View Project : https://github.com/vidyasreeps11/SauceDemo-Manual-Testing-Project • Performed end-to-end QA testing for Campaign Management Platform (SecondBrainLabs) — validated business workflows, logged defects, and documented test results using industry-standard practices. • Practised API testing using Postman — created and executed REST API test collections, validated response codes, headers, and payloads. • Built hands-on experience with Selenium WebDriver and TestNG for UI automation and Git/GitHub for version control and test script management.

Office Assistant at Karnataka Grameena Bank, Feb 2020 - Apr 2022 · 2 yrs 3 mos, Kolar, • Handled customer transactions, account management, and financial record-keeping in a high-volume branch environment • Coordinated with internal teams to resolve customer queries and ensure accurate processing per banking compliance standards

Technical Support Specialist at Dell Technologies, Aug 2015 - Nov 2017 · 2 yrs 4 mos, Bengaluru, • Provided technical support for Dell hardware/software products, resolving 40–60 tickets per day via phone and remote tools • Diagnosed and troubleshot OS, driver, network, and hardware issues for end-users across multiple product lines • Maintained detailed case notes in CRM; escalated complex issues per SLA guidelines • Collaborated with Tier 2 and engineering teams to identify recurring defects and report product issues • Achieved consistent CSAT scores by delivering clear, step-by-step resolutions to non-technical users

Process Executive at Infosys BPM, Jan 2015 - Aug 2015 · 8 mos, Bengaluru, • Resolved an average of 40+ complex customer inquiries per shift for a major UK telecom provider, maintaining a 90%+ First Call Resolution (FCR) rate across broadband and subscription-based service issues. • Maintained a 95%+ Quality Score by accurately documenting technical issues and resolutions in CRM systems, ensuring compliance with UK data protection standards.

Education

Bachelor of Technology (B.Tech.), Computer science and engineering, Vimal Jyothi Engineering College (VJEC), Chemperi