Headline

Sr. Quality Analyst

About

Working as a Sr. Quality Analyst with 1+ years of experience in ensuring seamless user experiences and meeting business objectives through rigorous testing and continuous improvement processes. My expertise lies in formulating test strategies, managing end-to-end testing lifecycles, collaborating with cross-functional teams, and implementing quality assurance processes that lead to defect-free products. I continuously drive initiatives that foster a culture of excellence, accountability, and process optimization.

Location

Greater Delhi Area

Work experience

Sr. Quality Analyst at Concentrix, Nov 2023 - Present · 2 yrs 8 mos, Gurugram, Haryana, India

Operation at Concentrix, Apr 2022 - Present · 4 yrs 3 mos, Gurugram, Haryana, India, working as sr. representative operations voice process

Customer Service Executive at Eco Rent A Car, Nov 2018 - Feb 2020 · 1 yr 4 mos, New Delhi, Delhi, India, Executive at Central Reservation Department dealing with domestic client handling, email support and creating reservations.

Education

Bachelor's degree, Electrical and Electronics Engineering, RSR Rungta College of Engineering and Technology