Headline

Research Analyst | Data Analysis | RCA | CSM® Certified | Reporting & Insights

About

I am a results-driven professional with 3+ years of experience in end-to-end service delivery, data analysis, and process optimization. My background spans across global operations, where I’ve supported enterprise clients by delivering accurate, high-quality solutions that enhance business performance and decision-making. Key expertise includes: Data Analysis & Reporting – Creating dashboards, reports, and RCA insights to track performance, highlight trends, and drive improvements. Process Optimization – Streamlining workflows to improve efficiency, accuracy, and service delivery. Problem Solving & Escalation Management – Providing evidence-based solutions to resolve critical issues and ensure business continuity. Collaboration & Change Management – Partnering with cross-functional teams to adapt to new directions and implement effective changes. I am passionate about leveraging data-driven insights to solve problems, optimize processes, and contribute to operational excellence in fast-paced, dynamic environments. Always eager to learn, adapt, and add value through analytical thinking and attention to detail.

Location

Delhi

Work experience

Research Analyst at Highspring India (Formerly Vaco Binary Semantics), Apr 2024 - Present · 2 yrs 3 mos

Associate Research Analyst at Highspring India (Formerly Vaco Binary Semantics), Jun 2022 - Mar 2024 · 1 yr 10 mos

Audit Intern at MOHINDER PURI AND COMPANY PRIVATE LIMTED, May 2020 - Jul 2020 · 3 mos

Campus Ambassador at Internshala, Aug 2019 - Nov 2019 · 4 mos

Education

BBA, Banking and insurance, Maharaja Surajmal Institute

N.C.Jindal Public School