Headline

Product Associate at HotWax Commerce

About

Product Associate with 2 years of experience working on enterprise SaaS products across Order Management, Shopify, and enterprise integrations. Skilled in translating complex supply chain requirements into practical product solutions. Experienced across requirement understanding, product scope, User Acceptance Testing, and production releases, with strong exposure to order management, inventory, fulfillment, and omnichannel commerce.

Location

Indore

AI stack

antigravity

claude

codex

cursor

gemini

notebooklm

Work experience

Product Associate at HotWax Commerce, Apr 2024 - Present · 2 yrs 6 mos, Indore, Worked directly with 8+ enterprise clients to resolve 100+ production issues and manage feature requests from discussion through implementation and release. Prepared 100+ functional specifications, user stories, SOWs, and implementation documents, helping engineering teams build solutions aligned with business requirements. Planned and coordinated 90+ product releases across UAT and Production environments, including scheduled and emergency deployments for affected client instances. Supported enterprise clients across 4 global regions (North America, South America, Europe, and Japan), helping them adopt product features, resolve functional queries, and maximize product value.

Education

Master of Computer Applications, Computer Engineering, Chameli Devi Group of Institutions

Bachelor's of computer applications, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES, Devi Ahilya Vishwavidyalaya