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VICTOR JOHNSON

Turning Code into Solutions | BSc IT Student | Java • C# • Web Development

Mumbai

< 1 year of work experience

PaddlePoint BPO
Apr 20247 mosOct 2024

Handled high-volume customer interactions efficiently. Assisted in seamless booking of urgent blood tests. Built strong communication and problem-solving skills.
PADDLE POINT BPO SERVICES PRIVATE LIMITED
Apr 20243 mosJun 2024

Thane, Maharashtra, India

Handled inbound and outbound customer support calls, providing solutions and maintaining high customer satisfaction. Assisted in resolving queries efficiently while adhering to company policies. Developed strong communication, problem-solving, and multitasking skills.

Education

University of Mumbai

Master of Business Administration

University of Mumbai

20252025

High School Diploma

Maharashtra State Board of Technical Education, Mumbai

20222022

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Headline

Turning Code into Solutions | BSc IT Student | Java • C# • Web Development

Location

Mumbai

Work experience

Customer Service Representative at PaddlePoint BPO, Apr 2024 - Oct 2024 · 7 mos, Handled high-volume customer interactions efficiently. Assisted in seamless booking of urgent blood tests. Built strong communication and problem-solving skills.

Bpo at PADDLE POINT BPO SERVICES PRIVATE LIMITED, Apr 2024 - Jun 2024 · 3 mos, Thane, Maharashtra, India, Handled inbound and outbound customer support calls, providing solutions and maintaining high customer satisfaction. Assisted in resolving queries efficiently while adhering to company policies. Developed strong communication, problem-solving, and multitasking skills.

Education

Master of Business Administration, University of Mumbai

High School Diploma, Maharashtra State Board of Technical Education, Mumbai

VICTOR JOHNSON - Customer Service Representative in Mumbai | Tal