Headline

Product Manager @ Victoria’s Secret | Ex-VMware | B2B SaaS & B2C Experience Leader | IIM Indore | Driving Growth Through Digital Products

About

A product’s success isn’t just about building features—it’s about creating experiences that resonate with users at every step. Dear LinkedIn User, Thanks for stopping by! I know your time is valuable, so let me give you a quick overview of what you’ll find here. My journey as a Product Manager includes: - B2B Product Management at VMware - B2C Digital Landscape at VS&Co - Analytics, MarTech, and more From my early days in tech consulting to now leading global initiatives at Victoria's Secret & Co., my path has been shaped by a balance of creativity, strategic thinking, and solving complex problems. I’ve had the privilege of working on digital experiences that reach millions of customers and create real impact. I began my career in consulting, where I honed my understanding of how businesses scale and optimize operations—an experience that laid a strong foundation for my entry into product management. At VMware, I learned the intricacies of B2B product management, driving SaaS products that met market needs while addressing real business challenges. This fueled my passion for digital products and confirmed my focus on using tech to drive impactful change. Now at Victoria's Secret, as a B2C product manager I lead the transformation of our international checkout platform, expanding our reach across 162 countries. From enhancing customer experiences through innovative features to launching customer-centric marketing campaigns, I’ve been at the forefront of enhancing global user experience. Core competencies as a PM: - Customer Insights & Analytics: Translating data into actionable user insights. - Agile Project Management: Delivering products seamlessly through collaborative teamwork. - Cross-Functional Leadership: Driving alignment and successful execution across teams. Every day, I’m excited to drive growth and innovation through digital products that bring value to customers globally. If you're passionate about creating digital products that transform businesses or simply want to chat about the future of product management/marketing, let’s connect!

Location

Bengaluru

AI stack

claude

gemini

lovable

openai

ChatGPT

Microsoft Copilot

Work experience

Product Manager at Victoria’s Secret & Co., Jan 2024 - Present · 2 yrs 9 mos, ► Led the International Checkout Platform Migration, expanding market reach and enhancing the overall customer experience across multiple regions. ► Introduced and implemented the Customer Care Service Salesforce Platform for the international market, integrating features like appeasement, claims, backorders, returns, and chatbot support to improve customer satisfaction. ► Developed and launched a Checkout Analytics Dashboard to streamline and enhance operational efficiency for international markets. ► Managed a cross-functional team of developers and stakeholders, overseeing the complete end-to-end ecommerce checkout and fulfillment process. ► Designed and executed Marketing Campaigns, enhancing customer engagement and supporting decision-making through targeted email strategies. ► Launched features to improve the customer pre- and post-purchase experience across international markets.

Associate Vice President at vTalk Toastmasters Club, Jul 2022 - Jul 2023 · 1 yr 1 mo, Bengaluru, Karnataka, India, VP - Education Team

Product Manager at VMware, Jun 2021 - Dec 2023 · 2 yrs 7 mos, Delhi, India, Driving Growth in VMware's SaaS and Subscription Products for VMware’s Digital Transformation initiative

Member, Senior Alumni Relations Committee at SCIT - Symbiosis Centre For Information Technology, Jun 2020 - May 2021 · 1 yr, Pune Division, Maharashtra, India, - Spearheaded Senior Alumni Relations Committee as the SPOC. - Managed 25th Global Alumni Meet - Worked on experience sharing by introducing AlumReels - a youtube podcast for students to learn from our prestigious alumni's & their experiences ( Link- https://www.youtube.com/watch?v=msZFOM6SVdw&t=119s )

Summer Intern at EY, May 2020 - Jun 2020 · 2 mos, Mumbai, Maharashtra, India, - Conducted thorough market research and engaged in stakeholder interviews to identify user pain points - Leveraging these insights, designed and implemented a cross-industry unified cloud security framework

Member, Junior Alumni Relations Committee at SCIT - Symbiosis Centre For Information Technology, Jun 2019 - Jun 2020 · 1 yr 1 mo, Pune District, Maharashtra, India

Education

Post Graduation Certification in Product Management, Indian Institute of Management, Indore

Master of Business Administration - MBA, SCIT - Symbiosis Centre For Information Technology