Senior Process Associate at WNS


Gurugram, Haryana, India


Postgraduate Degree
Indira Gandhi National Open University

Master's Degree
Indira Gandhi National Open University
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Delhi
Travel Sales Consultant at Dyninno Group
Senior Process Associate at WNS, Jul 2024 - Present · 2 yrs, Gurugram, Haryana, India, Working for Stripe payment processor for US clients including PII verification for them
Process Associate at IGT Solutions PVT. LTD., Jan 2020 - Jul 2022 · 2 yrs 7 mos, Experience of 2 years and 6 months of backend process (KLM royal Dutch airlines) in seating LOB, where key role is to work for seating arrangements (for the passengers travelling with KLM) along with different work type of seat refunds and handling Emails for seating requests.
Customer Delight Associate at Jindal Intellicom, Apr 2019 - Sep 2019 · 6 mos, Experience of 6 months as a Customer Delight Associate in Executive grade for chat process (Zomato), key role vas to resolve issues facing by customers and delivery partners.
Postgraduate Degree, Indira Gandhi National Open University
Master's Degree, Indira Gandhi National Open University