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Vibha Ojha

Senior Process Associate at WNS

Delhi

5+ years of work experience

Dyninno Group
- NowPresent

WNS
Jul 20242 yrsPresent

Gurugram, Haryana, India

Working for Stripe payment processor for US clients including PII verification for them
IGT Solutions PVT. LTD.
Jan 20202 yrs 7 mosJul 2022

Experience of 2 years and 6 months of backend process (KLM royal Dutch airlines) in seating LOB, where key role is to work for seating arrangements (for the passengers travelling with KLM) along with different work type of seat refunds and handling Emails for seating requests.
Apr 20196 mosSep 2019

Experience of 6 months as a Customer Delight Associate in Executive grade for chat process (Zomato), key role vas to resolve issues facing by customers and delivery partners.

Education

Indira Gandhi National Open University

Postgraduate Degree

Indira Gandhi National Open University

20222022
Indira Gandhi National Open University

Master's Degree

Indira Gandhi National Open University

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Headline

Senior Process Associate at WNS

Location

Delhi

Work experience

Travel Sales Consultant at Dyninno Group

Senior Process Associate at WNS, Jul 2024 - Present · 2 yrs, Gurugram, Haryana, India, Working for Stripe payment processor for US clients including PII verification for them

Process Associate at IGT Solutions PVT. LTD., Jan 2020 - Jul 2022 · 2 yrs 7 mos, Experience of 2 years and 6 months of backend process (KLM royal Dutch airlines) in seating LOB, where key role is to work for seating arrangements (for the passengers travelling with KLM) along with different work type of seat refunds and handling Emails for seating requests.

Customer Delight Associate at Jindal Intellicom, Apr 2019 - Sep 2019 · 6 mos, Experience of 6 months as a Customer Delight Associate in Executive grade for chat process (Zomato), key role vas to resolve issues facing by customers and delivery partners.

Education

Postgraduate Degree, Indira Gandhi National Open University

Master's Degree, Indira Gandhi National Open University

Vibha Ojha - Travel Sales Consultant in Delhi | Tal