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Vibha Prajapati

Senior Catalog Analyst

South Delhi

7+ years of work experience

Amazon Development Private Limited
Jul 20251 yrPresent

I regularly deep-dive into data to identify defects, perform quality audits, and drive SOP and process improvements. I have led multiple improvement initiatives, including creating a daily Missing FTR report that reduced duplicate case inflow by 9%, implementing automation to detect non-compliant content that improved quality to 98%, and enhancing SOPs through macro-based automation that increased process accuracy from 93% to 98%.
Amazon
Jul 20223 yrs 1 moJul 2025

Remote

Enhanced catalog health through effective data audits and stakeholder collaboration. Streamlined defect analysis processes to improve operational efficiency consistently. Optimized product listings using targeted keywords to boost visibility and sales.
Amazon Development Centre India - North America Process
Oct 202110 mosJul 2022

Resolved complex order issues through effective communication and problem-solving skills. Achieved high CSAT scores by prioritizing customer needs and providing timely solutions. Recognized for performance and transitioned into the Catalog Analyst role.
SCT College of Education
Feb 20192 yrsJan 2021

Delivered structured instruction in English pedagogy with focus on clarity, accuracy, and analytical thinking. Evaluated academic work ensuring adherence to standards and consistency. Mentored trainee teachers to strengthen documentation and communication quality.
20153 yrs2018

Helped students improve their English speaking and writing skills. Customized lesson plans to meet individual learner needs.

Education

Jamia Millia Islamia

Jamia Millia Islamia

20122 yrs2014
Jaipur National University

M.A. (English)

Jaipur National University

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Headline

Senior Catalog Analyst

About

Detail-oriented Catalog Analyst with strong experience in Amazon operations, content quality, and North America customer support. Proven expertise in catalog health improvement, defect analysis, data quality audits, and stakeholder collaboration. Recognized for exceptional performance and promoted internally through IJP. Brings a strong academic foundation in English language pedagogy and customer-obsessed mindset to deliver consistent productivity, quality, and SLA performance in high-volume environments.

Location

South Delhi

Work experience

Senior Catalog Specialist at Amazon Development Private Limited, Jul 2025 - Present · 1 yr, I regularly deep-dive into data to identify defects, perform quality audits, and drive SOP and process improvements. I have led multiple improvement initiatives, including creating a daily Missing FTR report that reduced duplicate case inflow by 9%, implementing automation to detect non-compliant content that improved quality to 98%, and enhancing SOPs through macro-based automation that increased process accuracy from 93% to 98%.

Catalog Analyst at Amazon, Jul 2022 - Jul 2025 · 3 yrs 1 mo, Remote, Enhanced catalog health through effective data audits and stakeholder collaboration. Streamlined defect analysis processes to improve operational efficiency consistently. Optimized product listings using targeted keywords to boost visibility and sales.

Customer Experience Specialist at Amazon Development Centre India - North America Process, Oct 2021 - Jul 2022 · 10 mos, Resolved complex order issues through effective communication and problem-solving skills. Achieved high CSAT scores by prioritizing customer needs and providing timely solutions. Recognized for performance and transitioned into the Catalog Analyst role.

English Lecturer at SCT College of Education, Feb 2019 - Jan 2021 · 2 yrs, Delivered structured instruction in English pedagogy with focus on clarity, accuracy, and analytical thinking. Evaluated academic work ensuring adherence to standards and consistency. Mentored trainee teachers to strengthen documentation and communication quality.

English Tutor at Private Tutoring Service, 2015 - 2018 · 3 yrs, Helped students improve their English speaking and writing skills. Customized lesson plans to meet individual learner needs.

Education

Jamia Millia Islamia

M.A. (English), Jaipur National University

Vibha Prajapati - Senior Catalog Specialist in South Delhi | Tal