Headline

Manager - LinkedIn Marketing Solutions Support at LinkedIn

About

Results-driven leader with 13+ years of diverse experience across Digital Marketing, Advertising, Talent Management, Global Operations, and Project Management. I bring a unique blend of operational acumen and people-first leadership, driven by empathy, adaptability, and a deep commitment to team success. Passionate about building high-performing, purpose-led teams through strategic recruitment, coaching, and talent development. I thrive in fast-paced environments where cross-functional collaboration and stakeholder alignment are key to delivering results. With a growing interest in leveraging AI to streamline operations and boost managerial efficiency, I’m focused on driving scalable impact and operational excellence. I’m equally committed to fostering a culture of inclusion, engagement, and continuous learning.

Location

Greater Bengaluru Area

AI stack

claude

gemini

github copilot

notebooklm

Glean

Microsoft Copilot

Work experience

MANAGER 3, LMS SUPPORT at LinkedIn, Apr 2023 - Present · 3 yrs 7 mos, Greater Bengaluru Area, • Managed global operations for LinkedIn's Marketing Solutions Operations, optimizing workflows and organizational structures. • Recruited and developed top talent, fostering a culture of innovation and collaboration. Project managed initiatives like onboarding, quality management, value add customer solutions • Built no-code/low-code AI tools, enhancing efficiencies for global operation managers. • Drive change management initiatives, aligning stakeholders and identifying synergies across teams. Lead with a Diversity, Inclusion and Belonging mindset

Customer Service Manager at LinkedIn, Jan 2021 - Present · 5 yrs 10 mos, Bangalore Urban, Karnataka, India

Manager at Verizon Media India, Mar 2020 - Dec 2020 · 10 mos, Bengaluru, Karnataka, India

Creative Strategist at Yahoo, Aug 2017 - Mar 2018 · 8 mos, Bengaluru, Karnataka, India, • Understand client goals and plan a strategic framework for online advertising campaigns • Make strategic decisions to help advertisers leverage the benefits of Yahoo products, including Search, Native, Tumblr, app install and sponsored mail • Manage advertiser’s accounts to make sure the campaigns are in line with the strategic framework. This involves writing and tweaking creative, optimizing campaigns to target the right audience etc. • Perform regular analysis of the accounts and suggest new or tweak existing strategies and give industry-specific insights • Regularly meet with clients to discuss the account’s performance • Up-sell other Yahoo products that are in line with clients strategy • Be proactive to ensure campaigns performance well and meet advertiser’s and Yahoo’s requirements

Associate Manager at Verizon Media India, Jun 2017 - Mar 2020 · 2 yrs 10 mos, Bengaluru, Karnataka, India, - Manage a team of creative and analytical individuals to ensure the smooth running of Verizon media’s Native advertising business. - Empower individuals to drive revenue, build efficiencies and take ownership to move the business forward - Network and opportunities that will build strong partnerships across the organization and the industry - Lead projects and initiatives that aid in revenue growth - Actively work towards growing and elevating the brand and talent in Verizon media - Be a strong advocate of Verizon media’s cultural

Lead Analyst at Yahoo, Mar 2016 - Aug 2017 · 1 yr 6 mos, Bangaon, West Bengal, India, • Help in creating online advertising campaigns and make sure they are in line with the goals of the advertiser • Identify and prioritize opportunities to improve campaign performance and growth across a set of Yahoo’s highest value clients • Perform regular analysis of the accounts • Work with product and engineering teams to enhance Yahoo’s tools and products. • Ensure parity between clients’ accounts for US and EMEA market • Assist in recruiting and training new hires on process and partner management

Senior Creative Analyst for EMEA market at Yahoo, Oct 2011 - Mar 2016 · 4 yrs 6 mos, Karnataka Area, India, • Actively strategies with advertisers to determine best plan of action, to help achieve their goals • Create and manage advertisers’ accounts to help identify new opportunities, to drive the performance of their spend with Yahoo • Take responsibility for the promotion and management of clients • Identify and prioritize opportunities to improve campaign performance and growth across a set of Yahoo’s highest value clients • Write and tweak creatives, in a way that translates client marketing objectives into highly effective, error-free ads • Partner closely with the other teams to plan and strategies to meet client goals • Perform regular analysis of accounts in order to suggest new analytical techniques and industry-specific insights. • Proactively suggest strategic insights and account enhancing suggestions by understanding client goals and objectives • Help advertisers' make informed decisions on advertising strategies and consumer targeting • Work with Product and Engineering teams to refine Yahoo’s search tools and products. This includes user interface testing for various tools • Bridge the gap between clients’ accounts for US and EMEA market, to ensure parity • Training new hires on process and client management

Cse Operations at HSBC Global Technology India, 2008 - 2011 · 3 yrs, • Client Assistance - Ensuring that the clients are able to smoothly access & use all facilities such as liquidity portals, online trading analytics & HSBC global research. • Reporting - Creating and updating monthly statistics for online registrations and online set up for the business implementation team. • Query Resolution – Ensuring all the customer queries are resolved within the prescribed TAT by interacting & following up with the respective teams.

Education

PGDMM, Marketing/Marketing Management, General, St Joseph's College of Commerce (Autonomous)

Bachelor of Commerce (BCom), Commerce, jyoti nivas college