Headline

Security Managed Services Analyst @ Accenture

About

As a Security Managed Service Analyst at Accenture, I deliver 24×7 SOC services to protect customer networks against intrusion attempts. My expertise includes real-time alert monitoring, incident response, and log analysis using tools like Splunk SIEM, SPL, and KQL. I also specialize in endpoint and network investigations with Microsoft Defender, Sentinel One, and ZScaler, alongside conducting phishing and malware analysis using Abnormal AI to mitigate advanced email threats. With a Master’s degree in Information and Cyber Security from the University of Mumbai, I bring academic rigor to my work in cyber threat intelligence, email security, and threat hunting. My focus on mapping findings to the MITRE ATT&CK framework and supporting compliance investigations underscores a commitment to strengthening organizational security postures and ensuring regulatory adherence.

Location

Mumbai Metropolitan Region

AI stack

claude

grok

manus

mistral

ChatGPT

Microsoft Copilot

Work experience

Security Managed Service Analyst at Accenture in India, Jun 2024 - Present · 2 yrs 3 mos, Mumbai Metropolitan Region, 01. Delivered 24×7 SOC services, continuously monitoring & protecting customer networks from intrusion attempts. 02. Performed real-time alert monitoring & investigations using Splunk SIEM, SPL & KQL for log extraction, correlation & analysis. 03. Conducted endpoint & network investigations using Microsoft Defender, Sentinel One & ZScaler proxy logs. 04. Investigated IOCs using open-source threat intelligence platforms & recommended blocking actions. 05. Performed phishing & malware analysis; used Abnormal AI to detect & prevent advanced email attacks. 06. Conducted threat hunting activities & mapped findings to MITRE ATT&CK framework. 07. Monitored DLP alerts & supported compliance investigations using Microsoft Purview. 08. Tuned detections, reduced false positives & improved overall alert quality. 09. Analysed raw logs to identify parsing & ingestion issues & improved log quality in Splunk. 10. Collaborated with SOC engineering teams to onboard & decommission log sources. 11. Developed & maintained incident response playbooks for phishing, ransomware, insider threats & cloud misconfigurations. 12. Managed incident tickets in ServiceNow, ensuring proper documentation & tracking. 13. Prepared daily, weekly, monthly & quarterly SOC reports highlighting key security metrics, attack trends & recommendations. 14. Participated in major incident war-room calls, providing live analysis & supporting containment efforts. 15. Mentored junior analysts on threat detection, SIEM usage & playbook execution. 16. Ensured shift handovers, operational continuity & alignment with business & cybersecurity objectives.

Application Development Associate at Accenture, Apr 2022 - May 2024 · 2 yrs 2 mos, Mumbai, • Administered backup operations for over 500 VMs and 300+ TB of enterprise data, achieving a 99.95% success rate. • Reduced backup failure rates by 30% through proactive monitoring and optimized job schedules. • Enhanced recovery time objectives (RTO) by 25% and ensured compliance with quarterly disaster recovery drills.

Education

Bachelor of Science - BS, Computer Science, University of Mumbai

Master of Science - MS, Information and Cyber Security, University of Mumbai