Venkataa Aravinda Gowrav B profile photo 1 on Tal

Venkataa Aravinda Gowrav B

Technical Support Engineer| Vulnerability Management | Intune Specialist| Endpoint Secuirty| MDM

Chennai

6+ years of work experience

Cognizant
Oct 20232 yrs 9 mosPresent

Chennai, Tamil Nadu, India

Mspring Info Tech India Pvt Ltd
Feb 20221 yr 9 mosOct 2023

Managed Microsoft Intune enrollment, Windows patch updates, and Active Directory operations. Troubleshot VPN issues, configured Microsoft Defender, and managed Intune Company Portal for iOS devices. Provided application support via chat and email, and handled ServiceNow tickets efficiently. Ensured endpoint security and compliance with Forcepoint, Symantec, Windows Defender, and Zscaler. Performed remote troubleshooting, software installation, and Windows OS setup to maintain a secure IT environment.
Mspring Infotech India Pvt. Ltd.
Feb 20221 yr 8 mosSep 2023

Chennai, Tamil Nadu, India

Firstsource
Jul 20201 yr 5 mosNov 2021

Chennai, Tamil Nadu, India

First Source Solutions India Pvt Ltd
Jul 20201 yr 5 mosNov 2021

Worked as a Senior Customer Support Associate, resolving system-related issues. Managed healthcare operations involving Packers and Molina.

Education

Agni College of Technology

Bachelor of Engineering - BE, computer science and engineering

Agni College of Technology

20154 yrs2019
Agni College of Technology

Bachelor of Computer Science

Agni College of Technology

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Headline

Technical Support Engineer| Vulnerability Management | Intune Specialist| Endpoint Secuirty| MDM

Location

Chennai

Work experience

Senior System Engineer at Cognizant, Oct 2023 - Present · 2 yrs 9 mos, Chennai, Tamil Nadu, India

Technical Support Engineer at Mspring Info Tech India Pvt Ltd, Feb 2022 - Oct 2023 · 1 yr 9 mos, Managed Microsoft Intune enrollment, Windows patch updates, and Active Directory operations. Troubleshot VPN issues, configured Microsoft Defender, and managed Intune Company Portal for iOS devices. Provided application support via chat and email, and handled ServiceNow tickets efficiently. Ensured endpoint security and compliance with Forcepoint, Symantec, Windows Defender, and Zscaler. Performed remote troubleshooting, software installation, and Windows OS setup to maintain a secure IT environment.

Technical Support Engineer at Mspring Infotech India Pvt. Ltd., Feb 2022 - Sep 2023 · 1 yr 8 mos, Chennai, Tamil Nadu, India

Senior Customer Support Associate at Firstsource, Jul 2020 - Nov 2021 · 1 yr 5 mos, Chennai, Tamil Nadu, India

Customer Support Associate at First Source Solutions India Pvt Ltd, Jul 2020 - Nov 2021 · 1 yr 5 mos, Worked as a Senior Customer Support Associate, resolving system-related issues. Managed healthcare operations involving Packers and Molina.

Education

Bachelor of Engineering - BE, computer science and engineering, Agni College of Technology

Bachelor of Computer Science, Agni College of Technology

Venkataa Aravinda Gowrav B - Senior System Engineer in Chennai | Tal