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Venkata Raman Jaganathan

Team lead @sun data tech ,Sr.Quality Analyst- Provider Reimbursement at LogixHealth | Bachelor of engineering in computer science and engineering

Coimbatore

8+ years of work experience

SUN DATA TECH
Dec 202511 mosPresent

Led the Retail Audit team, overseeing daily audit operations to ensure compliance with organizational policies, customer retention standards, and quality benchmarks. Generated reports including Sales Details, Inventory Status, Retention and Reconciliation to assess store performance. Analyzed audit findings, prepared performance reports, and provided actionable insights to management, enhancing team productivity and service quality. Trained, coached, and mentored team members on audit procedures, retention policies, process updates, and quality standards, boosting overall team performance. Managed KPI metrics including audit accuracy, SLA adherence, productivity, and error reduction, ensuring attainment of departmental goals.
Mar 20232 yrs 1 moMar 2025

Managed a project independently, overseeing a team of 10 members. Coached associates to enhance productivity. Facilitated all internal and client communications for aligned projects, participating in weekly client calls. Engaged in transition processes. Identified trends and root causes for project issues, assisting the development team in implementation. Developed methods to achieve overall targets, implementing strategies in consultation with the Quality team.
Apr 20221 yr 1 moApr 2023

Managed a project independently, leading a team of 12 members. Oversaw inventory allocation to associates, ensuring efficient resource distribution. Coached associates to enhance productivity and performance. Prepared daily, weekly, and monthly productivity reports for analysis. Facilitated all internal and client communications for aligned projects, participating in weekly client calls. Contributed to transition processes, ensuring smooth project handovers. Identified trends and root causes for project issues, assisting the development team in implementing solutions.
Apr 20202 yrs 1 moApr 2022

Managed all internal and client communications for aligned projects, facilitating effective collaboration during weekly client calls. Participated in transition processes to ensure smooth project handovers. Analyzed trends and identified root causes for project issues, collaborating with the development team to implement solutions. Developed strategies to achieve overall targets, executing plans in consultation with the Quality team.
LogixHealth
Jun 20177 yrs 10 mosMar 2025

Bengaluru, Karnataka, India

LogixHealth
Jun 20173 yrs 9 mosFeb 2021

Coimbatore, Tamil Nadu, India

Venkata’s AI Stack

aistudio
aistudio
claude
claude
gemini
gemini
openai
openai
ChatGPT
ChatGPT
Retell AI
Retell AI

Education

KPR Institute of Engineering and Technology

Bachelor of Engineering, Computer Engineering

KPR Institute of Engineering and Technology

20134 yrs2017

High School Diploma, Computer Science

M/s SALEM POLYCLINIC , (Inst. Code - 626), Salem

20113 yrs2014

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Headline

Team lead @sun data tech ,Sr.Quality Analyst- Provider Reimbursement at LogixHealth | Bachelor of engineering in computer science and engineering

About

Started my role as a junior analyst and progressed my way through to become a quality analyst, by handling multiple clients and ad-hoc request for such. also like working in a team structure with challenging tasks

Location

Coimbatore

AI stack

aistudio

claude

gemini

openai

ChatGPT

Retell AI

Work experience

Audit Team Lead at SUN DATA TECH, Dec 2025 - Present · 11 mos, Led the Retail Audit team, overseeing daily audit operations to ensure compliance with organizational policies, customer retention standards, and quality benchmarks. Generated reports including Sales Details, Inventory Status, Retention and Reconciliation to assess store performance. Analyzed audit findings, prepared performance reports, and provided actionable insights to management, enhancing team productivity and service quality. Trained, coached, and mentored team members on audit procedures, retention policies, process updates, and quality standards, boosting overall team performance. Managed KPI metrics including audit accuracy, SLA adherence, productivity, and error reduction, ensuring attainment of departmental goals.

Senior Quality Specialist at Logixhealth solutions pvt LTD, Mar 2023 - Mar 2025 · 2 yrs 1 mo, Managed a project independently, overseeing a team of 10 members. Coached associates to enhance productivity. Facilitated all internal and client communications for aligned projects, participating in weekly client calls. Engaged in transition processes. Identified trends and root causes for project issues, assisting the development team in implementation. Developed methods to achieve overall targets, implementing strategies in consultation with the Quality team.

Senior Quality Specialist at Logixhealth solutions pvt LTD, Apr 2022 - Apr 2023 · 1 yr 1 mo, Managed a project independently, leading a team of 12 members. Oversaw inventory allocation to associates, ensuring efficient resource distribution. Coached associates to enhance productivity and performance. Prepared daily, weekly, and monthly productivity reports for analysis. Facilitated all internal and client communications for aligned projects, participating in weekly client calls. Contributed to transition processes, ensuring smooth project handovers. Identified trends and root causes for project issues, assisting the development team in implementing solutions.

Quality Specialist at Logixhealth solutions pvt LTD, Apr 2020 - Apr 2022 · 2 yrs 1 mo, Managed all internal and client communications for aligned projects, facilitating effective collaboration during weekly client calls. Participated in transition processes to ensure smooth project handovers. Analyzed trends and identified root causes for project issues, collaborating with the development team to implement solutions. Developed strategies to achieve overall targets, executing plans in consultation with the Quality team.

Senior Quality Analyst at LogixHealth, Jun 2017 - Mar 2025 · 7 yrs 10 mos, Bengaluru, Karnataka, India

Junior Analyst at LogixHealth, Jun 2017 - Feb 2021 · 3 yrs 9 mos, Coimbatore, Tamil Nadu, India

Education

Bachelor of Engineering, Computer Engineering, KPR Institute of Engineering and Technology

High School Diploma, Computer Science, M/s SALEM POLYCLINIC , (Inst. Code - 626), Salem