---
title: "V W. - Head - YouTube Consumer Support (TV/NFL/YTMP) in Hyderabad | Tal"
description: "Meet V W., YT based in Hyderabad."
image: "https://tal.club/meet/venkat-wuppuluru/share-image"
---

# V W\. on Tal

## Headline

YT

## About

I am a senior business leader with over 15 years of experience leading complex program transformations, scaling international operations, and driving process re\-engineering across hyper\-growth industries\. Throughout my career across the Internet, E\-Commerce, Logistics, Shipping, and Financial Services sectors, I have specialized in turning strategy into high\-impact execution—building resilient operational frameworks, enhancing digital products, and safeguarding brand integrity on a global scale\. Core Executive Competencies: \-Technical & Engineering Collaboration: Strategic partner to engineering, IT, and product development teams, translating business strategy into technical requirements and delivering complex, tech\-enabled transformations\. \-Global Operations & Transformation: Scaled and optimized cross\-border business processes in competitive, high\-velocity environments\. \-Executive Stakeholder Management: Trusted advisor to C\-suite and senior leaders, adept at driving consensus across multi\-cultural and matrixed organizations\. \-Organizational Leadership: Passionate about building high\-performing, cross\-functional teams and fostering a culture of continuous operational excellence\. \-Vendor & Ecosystem Partnering: Proven track record of strategic vendor management and service delivery that optimizes margins and quality\. Cross\-Industry Expertise \| Tech & Product Alignment \| Brand Safety & Risk Management

## Location

Hyderabad

## Work experience

Head \- YouTube Consumer Support \(TV/NFL/YTMP\) at YouTube, Apr 2024 \- Present · 2 yrs 6 mos, Hybrid, \-Responsible for end to end strategy and service delivery of Youtube consumer support including WFM, QA, L&D & Operations

Continuous Improvement Consultant \(Contractor\) at YouTube, Nov 2022 \- Mar 2024 · 1 yr 5 mos, Remote, Contracted to Youtube and led critical projects like NFL vendor ramp \(25x\) in 2023

Head \- International CX at Coinbase, Jan 2022 \- Jun 2022 · 6 mos, India

Global Program Leader at Uber, May 2017 \- Dec 2021 · 4 yrs 8 mos, Hyderabad, Telangana, India

Vendor/ Program Manager \- Customer Experience at Uber, May 2017 \- Mar 2019 · 1 yr 11 mos, Gurgaon, India

Catalog Operations/ Program Manager at Amazon, Sep 2013 \- Mar 2016 · 2 yrs 7 mos, Greater Chennai Area

Cluster Manager at Maersk Global Service Centre, Aug 2012 \- Sep 2013 · 1 yr 2 mos, Greater Chennai Area, • Managed end to end export operations, with an annual turnover of over $3 Billion, of East Africa \(Kenya, Tanzania, Rwanda\) including process, customer service and team management\. Initiated a project to minimize space challenges caused by longstanding containers\.

## Education

Master of Business Administration \(MBA\), Leadership, Innovation & Entrepreneurship, University of California, Berkeley, Haas School of Business

Master of Business Administration \(M\.B\.A\.\), Fellows MBA, NBS Alumni Affairs, NTU

[View the original profile](https://tal.club/meet/venkat-wuppuluru)

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