Headline

Salesforce Quality Assurance Engineer at Cyntexa || 2x Salesforce Certified || 3x Provar Certified || Health Cloud || Sales & Service Cloud || Experience Cloud || Marketing Cloud

About

🚀 Salesforce Quality Assurance Engineer who’s passionate about creating smooth, reliable user experiences through thoughtful and thorough testing. With hands-on experience across different Salesforce Clouds and a strong certification base, I focus on making sure every solution works flawlessly and adds real value. I love working with different teams, solving tricky problems, and constantly learning to grow in the Salesforce ecosystem. My goal is to be part of meaningful projects that make a real difference for businesses and users.

Location

Jaipur

AI stack

claude

codex

gemini

Blackbox AI

ChatGPT

ChatGPT Images

Work experience

Quality Assurance Engineer at Cyntexa, Apr 2024 - Present · 2 y 6 mo, On-site, •Designed and executed functional, regression, and end-to-end test cases for Salesforce Sales, Service, and Experience Cloud applications, including custom objects, Flows, and Lightning components. •Performed manual and automated testing to validate system quality, reliability, and security across releases. •Executed API testing and validation using Postman for Salesforce integrations with third-party applications. •Reported and tracked 100+ defects using JIRA and Zoho, collaborating closely with developers to reduce resolution turnaround. •Enhanced test coverage and optimized QA workflows, improving testing efficiency and product reliability. •Conducted client demos, gathered feedback, and contributed to continuous process improvement. •Supported UAT cycles, release validation, and deployment/production verification, ensuring defect-free go-lives.

Education

Bachelor of Technology - BTech, Information Technology, Jaipur Engineering College and Research Centre (JECRC)