Headline

I build systems that make chaos scalable | Ex-Zomato · Uber · Cars24 · YC

About

I build systems that make chaos scalable. Over the last 8 years, I’ve helped companies like Cars24, Zomato, Uber, and Leap Finance build products that moved from 0→1→10. From logistics automation to CRM systems to super-apps, I specialize in turning operational complexity into clean, data-backed product systems. Today, I’m building THINQX — Mobility as a Service (MaaS). 💬 Let’s connect if you’re building in Product, Logistics, or Growth. Always up for talking systems, storytelling, and scaling ideas that matter. 📁 Portfolio: https://www.vedansh.net We aim above the mark to hit the mark - Ralph Waldo Emerson

Location

Hyderabad

AI stack

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Work experience

Product Manager at People Tech Group Inc, Oct 2025 - Present · 11 mos, • Led the product strategy and system architecture for ThinqX, enhancing mobility and commerce for Tier-2/3 and rural India. • Developed the Consumer App, Rider App, and Partner API ecosystem to facilitate logistics and service use cases. • Established core operations, supply acquisition, and partner integrations, preparing the platform for a successful pilot launch.

Consultant at People Tech Group Inc, Jul 2025 - Sep 2025 · 3 mos

Senior Program Manager at CARS24, Dec 2023 - Jul 2025 · 1 yr 8 mos, Gurugram, Haryana, India, - Developed and launched in-house CRM with integrated UMS, CMS, DMS, OCR, two-way Payments, advanced Analytics, and multiple API integrations, significantly reducing operational headcount by 70% while increasing monthly revenue by INR 20–25 lakhs. - Managed ongoing product maintenance and optimisations, ensuring sustained high performance and user satisfaction. - Directed end-to-end development and rollout of an agent-facing application, enhancing operational efficiency and agent productivity. - Authored detailed PRDs, user workflows, and high-fidelity wireframes to align engineering and design teams. - Facilitated integrations with third-party services (Exotel, PubSub, Zendesk) to bolster data-driven decision-making.

Associate Program Manager at Leap, Mar 2022 - Dec 2023 · 1 yr 10 mos, Bengaluru, Karnataka, India, - Automated SOP funnel leveraging AI-driven personalised pre-editing and automated QC systems, resulting in improved SOP relevance and increased SLA adherence from 60% to 95%, yielding annual cost savings of approximately $80K. - Implemented Ameyo connectivity across the organisation, optimising call metrics and automating SMS and email communications, enhancing bottom-of-funnel conversions by 25%. - Facilitated user research-driven feature development, leading to an NPS score improvement of 2 points. - Automated analytics and vendor workflow processes significantly reduced turnaround time from 96 to 24 hours within 30 days, sustaining these efficiencies thereafter

Program Lead at Vahan Inc., Dec 2020 - Mar 2022 · 1 yr 4 mos, Bengaluru, Karnataka, India, - Assisted in comprehensive QA and testing for the AI chatbot, ensuring high reliability and accuracy. - Designed targeted AI chatbot prompts based on detailed client workflows, enhancing overall product alignment with client requirements. - Led vernacular SMS and automated call campaigns, achieving a 35% conversion rate and increasing ARPU by $2. - Supported product development during enterprise client launches, aligning product capabilities with specific client workflows, significantly boosting revenue to $500K within six months and improving ARPU from $4 to ~$12

Key Account Manager at Zomato, Apr 2019 - Sep 2019 · 6 mos, On-site, - Conducted rigorous A/B testing with online campaigns and new product launches to quantify growth impacts on client performance. - Negotiated strategic exclusivity agreements valued at $10M, capturing an additional 20% market share from competitors.

Account Manager at Zomato, Sep 2018 - Apr 2019 · 8 mos, Jaipur, Rajasthan, India, - Established and managed the online presence for 170+ clients, achieving an average monthly growth rate of 15%. - Directed ad management and revenue optimisation strategies, increasing client conversions by approximately 25% and average order value by $3.

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, JECRC University