Headline

Consultant

About

With a Bachelor's degree in Hospitality and Tourism Studies from DY Patil University, I have transitioned seamlessly into my current role as a Front Office Executive at SI-UK India. My tenure at House of Mandarin honed my expertise in customer service and English-Hindi translation, enabling me to effectively manage guest relations and communications. Our team consistently delivers exceptional service, and my proficiency in allocating tables and maintaining the reception area contributes to the smooth operation of the front office. The skills and knowledge I've acquired through education and experience drive my commitment to excellence in the hospitality sector.

Location

Mumbai Metropolitan Region

Work experience

Front Office Executive at StudyIn, Sep 2024 - Present · 1 yr 11 mos

Guest Relation Executive at Tresind, Aug 2023 - Aug 2024 · 1 yr 1 mo, Taking reservation through various portals and confirming them. Maintaining excel sheet. First point of contact with the guest. Explaining menus as well as the policies of the restaurant. Allotting tables. Attending VIP guests.

Sales executive at Platinum one, Asher IT park, Jul 2022 - Jul 2023 · 1 yr 1 mo, Real estate sales process. Outbound sales. Calling customers and explaining the configuration about the property. Provided guidance and assisted sellers and buyers in marketing and purchasing property for the right price under the best terms.

Hostess and stewardess at The Leela Mumbai, Jan 2022 - Jun 2022 · 6 mos, Answered customer questions about hours,seating,and menu information. Cultivated positive guest Relation by managing information and orchestrating speedy seating.

Education

Bachelor, Hospitality and Tourism Studies, D.Y.Patil University

Bachelor's degree, Hotel/Motel Administration/Management, DY Patil University