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Bescom Corporate office , KR Circle, Bangalore







Bachelor's degree, computer science
DR. T. THIMMAIAH INSTITUTE OF TECHNOLOGY (TTIT)
Jspider
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I HAVE DONE FULL STACK DEVELOPMENT COURSE IN JSPIDER, AND ALSO COMPLETED PROJECTS BY USING SPING FRAMEWORK , HIBERNATE AND JAVA.
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L1 Support Engineer at Vishvin Technologies Private Limited, Aug 2024 - Mar 2026 · 1 y 7 mo, Bescom Corporate office , KR Circle, Bangalore, As an L1 support Engineer, To providing technical assistance and ensuring timely resolution issues. My role is to focuses on escalating technical problems to maintain seamless IT, Troubleshooting and system operations.
Application Support Engineer at Vishvin Technologies Private Limited (BESCOM), Mar 2024 - Mar 2026 · 2 yrs 1 mo, Provided application support to end users and resolved incidents and services requests within SLA. Logged and tracked all issues in the ticketing tool, escalating complex problems to higher support levels, or specialized teams as needed. Documenting the incidents, resolutions, and maintaining a log for future reference. Understanding of network concepts, including firewalls, DNS, and proxy settings, as they relate to email services. Investigated production issues, performed troubleshooting, and coordinated with development and technical teams for complex issues. Used SQL queries to validate data, identify issues, and support application troubleshooting and resolution. Provide technical support for Microsoft Outlook and related email services, including troubleshooting, configuration, and performance optimization.
Bachelor's degree, computer science, DR. T. THIMMAIAH INSTITUTE OF TECHNOLOGY (TTIT)
Jspider