Technical Support Engineer at Clover Infotech

Gurugram, Haryana, India

Gurugram, Haryana, India

Gurugram, Haryana, India

Gurugram, Haryana, India


Bachelor's degree, Mathematics
Hemvati Nandan Bahuguna Garhwal University (HNBGU)

Middle School Diploma, Physics
Saraswati Vidhya Mandir
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Gurugram
Technical Support Engineer at Clover Infotech, Jul 2024 - Present · 2 yrs, Gurugram, Haryana, India, Dedicated Desktop Support Engineer with a robust background in troubleshooting, resolving technical issues, and providing exceptional customer service. Skilled in diagnosing hardware and software problems, configuring systems, and ensuring optimal performance for end-users. Adept at managing service requests, performing system upgrades, and maintaining a high level of user satisfaction. My goal is to leverage my technical expertise and problem-solving skills to support a seamless IT experience and contribute to the success of the organization.
Technical Support Engineer at Clover Infotech, Jul 2024 - Present · 2 yrs, Gurugram, Haryana, India
Technical Support Engineer at Clover Infotech, Jul 2024 - Present · 2 yrs, Gurugram, Haryana, India
Desktop Support Engineer at Vserv Infosystems Private Limited, Jun 2023 - Jul 2024 · 1 yr 2 mos, Gurugram, Haryana, India, Desktop Support Engineer Dedicated Desktop Support Engineer with a robust background in troubleshooting, resolving technical issues, and providing exceptional customer service. Skilled in diagnosing hardware and software problems, configuring systems, and ensuring optimal performance for end-users. Adept at managing service requests, performing system upgrades, and maintaining a high level of user satisfaction. My goal is to leverage my technical expertise and problem-solving skills to support a seamless IT experience and contribute to the success of the organization.
Desktop Support Engineer at Vserv Infosys, Jun 2023 - Jul 2024 · 1 yr 2 mos, A company providing IT services and solutions Supported 5,000+ Windows and 60+ Linux/Mac users Managed hardware/software installations, ticketing (WMS), and troubleshooting Configured printers, VPN (Global Protect), Outlook, and network profiles Delivered remote support via TeamViewer, VNC, and RDP Handled data backups, DLP tools (Forcepoint), domain/workgroup joins
Bachelor's degree, Mathematics, Hemvati Nandan Bahuguna Garhwal University (HNBGU)
Middle School Diploma, Physics, Saraswati Vidhya Mandir