Headline

Product Operations Associate | Process Improvement, Cross-functional Coordination & Product Launches | Open to New Opportunities

About

Product Operations Associate at Multiply (Pidilite Ventures), driving initiatives that improved conversion rates by 2x, contributed to a 15% increase in revenue, and enhanced operational efficiency by 50%. Leveraged insights from 100+ on-ground contractor interactions to identify user needs and support data-driven product decisions. Collaborated across product, engineering, business, and operations teams to deliver scalable solutions, including a catalogue management system, order management system, and customer engagement initiatives. Passionate about product operations, process optimization, and creating seamless user experiences that drive measurable business impact.

Location

Greater Lucknow Area

AI stack

gemini

langchain

notion

openai

Work experience

Product Operations Associate at Pidilite Industries Limited, Apr 2024 - Mar 2026 · 2 yrs, Bangalore Urban district, Product Operations Associate at Multiply (Pidilite Ventures) with experience driving product growth, operational efficiency, and customer experience initiatives. Contributed to projects that improved conversion rates and supported revenue growth through data-driven execution and cross-functional collaboration. Worked on the development and implementation of a catalogue management system, order management system, and WhatsApp bot to streamline operations and enhance user engagement. Skilled in stakeholder management, process improvement, product analytics, project coordination, and operational excellence.

Frontend Developer at Crio.Do, Jan 2023 - Feb 2024 · 1 yr 2 mos, Frontend Developer at Criodo, responsible for building and maintaining responsive, user-friendly web applications. Collaborated with designers and developers to translate business requirements into intuitive user interfaces, ensuring a seamless user experience across devices. Worked with modern web technologies to develop, test, and optimize frontend features, improve application performance, and support product enhancements. Contributed to bug fixes, feature development, and cross-functional collaboration to deliver high-quality digital solutions.

Internship Trainee at IBM, Jun 2021 - Aug 2021 · 3 mos, online

Education

Bachelor of Technology - BTech, Information Technology, kiet group of institutions

B.tech, Web development, kiet group of institutions