Client Service Executive | Corporate Learning & Development | LMS/LXP | Salesforce | Moodle | Workday | Program Management | MBA in Marketing & Finance

Gurugram

India

Delhi, India

Work From Home

Work From Home

Master of Business Administration, Marketing
GD Goenka University

Bachelor of Commerce, Accounting and Finance
GD Goenka University
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As an Client Service Executive at NIIT, I focus on driving seamless and impactful corporate training experiences, leveraging my MBA in Marketing from GD Goenka University. My expertise lies in managing learning delivery operations, executing virtual, in-person, and instructor-led sessions, and fostering strong stakeholder partnerships to align training initiatives with organizational goals. With proficiency in tools like Salesforce, Workday LMS, and Moodle LMS, I collaborate with internal teams and external vendors to ensure efficient training delivery across global regions and time zones. Passionate about learning and development, I am committed to enhancing employee growth and organizational success through effective training solutions.
Gurugram
Client Services Executive at NIIT, Jun 2023 - Present · 3 yrs 1 mo, Gurugram, Learning Delivery Operations: Spearheaded the end-to-end execution of corporate learning events—driving efficiency from initial planning through to final delivery. Stakeholder Engagement: Built strong partnerships with internal teams and external vendors to ensure flawless coordination and impactful training sessions. Corporate Training Delivery: Adepts at delivering a variety of learning formats, including virtual, in-person, and instructor-led sessions tailored to diverse audiences. Global Team Management: Led geographically dispersed teams, aligning efforts across time zones to deliver cohesive and high-quality training experiences. Technical Expertise: Leveraged platforms like Salesforce, Workday LMS, Moodle LMS, and Microsoft Teams to streamline scheduling, communication, and session tracking. Project Leadership: Oversaw multiple concurrent training initiatives, consistently achieving deadlines and exceeding quality expectations.
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Master of Business Administration, Marketing, GD Goenka University
Bachelor of Commerce, Accounting and Finance, GD Goenka University