Headline

AI DevOps/SRE Engineer @ Amdocs | Automating Telecom Ops for AT&T & Rogers | Azure · K8s · GenAI | Built AI-powered RCA tools on Azure OpenAI

About

I've spent 4.5 years keeping large-scale telecom infrastructure running — and making it cheaper, faster, and smarter while I'm at it. At Amdocs, I've worked on some of the most complex cloud environments in the telecom space, supporting AT&T and Rogers Communications. That means managing AKS clusters with 350+ microservices, cutting $400K in Azure costs through ScaleOps automation, and building CI/CD pipelines that took deployment time down by 40%. Not on paper — in production, for clients where downtime has a real dollar value. What I actually enjoy is the intersection of reliability and automation. I don't just fix incidents — I build the tools that prevent them. I led the first Shell-to-Python migration on the Rogers account, and built ARC-ID, an AI-powered root cause analysis platform using Azure OpenAI GPT-4 and LangChain that automates log correlation and surfaces fix recommendations automatically. That kind of work — where engineering meets intelligence — is where I do my best thinking. My core stack: Kubernetes (AKS), Terraform, Jenkins, ArgoCD, Python, Azure, Docker, Prometheus, and Grafana. I hold AWS certifications and an SRE certification, and I've been recognized internally for driving GenAI adoption across engineering teams. I'm looking for a DevOps or SRE role where I can work on infrastructure at scale, contribute to platform reliability, and keep pushing the boundary between ops and intelligent automation. If that's the kind of engineer you're looking for, reach out at vanyamoses77@gmail.com or connect here on LinkedIn

Location

Pune District

AI stack

claude

cursor

langchain

mcp

ollama

openai

Work experience

Senior AI DevOps Engineer at Amdocs, Mar 2025 - Present · 1 yr 8 mos, Pune District, * Managed AKS platform operations for AT&T, supporting 350+ microservices across multiple namespaces and maintaining 99.9% uptime across non-production environments. * Built an AI-assisted DevOps troubleshooting workflow using Cursor Agents, connecting the agent to backend environments to investigate application and infrastructure issues through natural-language requests and return findings in a standardized diagnostic format. * Automated repetitive operational investigations with AI agents, enabling faster analysis of environment health, deployment issues, logs, and configuration details without manually executing multiple troubleshooting steps. * Deployed ScaleOps automation to right-size AKS clusters, reducing Azure non-production costs by 37% (~$400K annualized) within one billing cycle. * Optimized database tiers and reclaimed unused storage using Azure Cost Management, eliminating $400K in annualized infrastructure waste across the subscription. * Built and maintained Jenkins CI/CD pipelines, reducing average deployment time by 40% and enabling daily RN environment delivery without manual intervention. * Automated infrastructure provisioning using Terraform for VMs, VNets, and resource groups, reducing environment setup time from days to under 2 hours. * Diagnosed and resolved deployment failures across network, CI/CD, Kubernetes, and cloud layers, reducing mean time to resolution by 50%.

Site Reliability Engineer at Amdocs, Jul 2023 - Mar 2025 · 1 yr 9 mos, Pune, Site Reliability Engineer — Amdocs (Rogers Communications Account) | Dec 2021 – Mar 2025 Maintained high availability for mission-critical telecom applications serving millions of Rogers subscribers, sustaining SLA compliance across 24x7 production operations. Led the first Shell-to-Python automation migration on the Rogers account, reducing script maintenance time by ~60% and eliminating environment-specific failure points. Participated in on-call incident response and RCA cycles, driving a 30% reduction in repeat incidents through systematic root cause documentation and fix tracking. Built Python and Bash automation scripts that cut recurring manual operational tasks by an estimated 8+ hours per week per engineer. Designed and delivered ARC-ID, an AI-powered RCA platform using Azure OpenAI GPT-4 and LangChain, reducing average root cause identification time from hours to minutes. Ran GenAI and OpsGPT knowledge-sharing sessions recognized by Amdocs leadership, upskilling 3+ global teams and contributing to org-wide AI adoption initiatives. Awarded Champion of the Quarter for automation and AI contributions; received Value Award from both Rogers and Amdocs leadership.

Associate Software Engineer at Amdocs, Dec 2021 - Jul 2023 · 1 yr 8 mos, Pune

Peer Mentor at Srinivasa Ramanujan Institute of Technology, Aug 2020 - Aug 2021 · 1 yr 1 mo, Anantapur, Andhra Pradesh, India, I guided my juniors in college on improving their oral and verbal communication skills, as well as on effective interpersonal interactions. I also taught them Python programming and organized sessions such as “English Vinglish”, aimed at helping students overcome stage fear, build self-confidence, and learn how to connect with strangers while speaking boldly in public

Artificial Intelligence Intern at Tata Consultancy Services, Aug 2020 - Oct 2020 · 3 mos, Bengaluru, Karnataka, India, We have assigned to build the Alexa clone by using built-in libraries in python using Jyupter notebook

Co-founder at theorangearmycompany, May 2019 - Jun 2021 · 2 yrs 2 mos, Hyderbad, A company which handles the social media management, advertisement, meet-ups and screening of sports franchise, graphic designing company. We've got few of the Contracts from Volant Overseas (A foreign consultancy company),TSRTC(Telangana State Road Transport Corporation) and also supporting Sports franchises like SUNRISERS HYDERABAD, HYDFC AND BLACK HAWKS.

Education

Bachelor of Technology - BTech, Civil Engineering, Srinivasa Ramanujan institute of technology