Headline

Customer Service Representative at Xiaomi Service Center

Location

Meerut

Work experience

Assistant Accountant at Mittal Enterprises, Jul 2024 - Present · 2 yrs, Meerut, I am a computer-literate individual with knowledge of basic computer operations, including Microsoft Excel, Tally, and general office tools. I have the ability to handle data entry tasks, maintain records, and support daily office activities efficiently. I am skilled in: Data entry and data management Working with Microsoft Excel and basic computer applications Basic accounting using Tally Maintaining files and records I am a quick learner, detail-oriented, and capable of working both independently and as part of a team. I am looking for an opportunity where I can apply my skills and grow professionally.

Customer Service Representative at xiaomi service center, Jul 2023 - Jan 2025 · 1 yr 7 mos, Meerut, I worked at a mobile service center where I was responsible for handling customer queries and resolving their issues efficiently. My role involved interacting directly with customers, understanding their problems, and registering complaints on the service portal. I ensured accurate data entry and maintained proper records of each case. I also provided customer support by explaining solutions, coordinating with technicians, and ensuring timely service. Through this experience, I developed strong communication, problem-solving, and customer handling skills while maintaining a high level of customer satisfaction.

Education

Postgraduate Degree, Business/Commerce, General, Presidency Public School

Intermediate (S.S.C.E.), Presidency Public School