Headline

Project Coordinator | Service Transition & Network Transformation | Global Carrier Coordination | Orange Business

About

Telecom Project Coordinator with 1.5+ years of hands-on experience in Service Transition and Network Transformation at Orange Business Services. I manage end-to-end network projects - POP Migrations, PE Transformations, Last Mile Upgrades (Copper to Fiber), and Equipment Changes - using both Hotcut and Parallel migration methodologies. My work involves coordinating with global carriers including Bharti Airtel, TCL, TTSL, PLDT, Converge, Globe Telecom, and Lintasarta across India, Philippines, Latin America, Japan, China, and Asia Pacific. Currently open to Project Coordinator, Service Delivery, and Transition Management roles in Gurugram, Noida, Mumbai, Hyderabad, Pune, Chennai, or Bangalore.

Location

Ghaziabad

AI stack

claude

gemini

ChatGPT

Work experience

Project Coordinator at Orange, Dec 2024 - Jul 2026 · 1 y 7 mo, India, Managing 15+ end-to-end network transformation projects including POP Migration, PE Transformation, Last Mile Upgrade, and Equipment Changes across global carriers — Bharti Airtel, TCL, TTSL, PLDT, Converge, Globe Telecom, and Lintasarta — spanning India, Philippines, Latin America, Japan, and Asia Pacific. Executing both Hotcut and Parallel migration methodologies with full SLA compliance.

Customer Support Executive at Tech Mahindra, Jan 2024 - Aug 2024 · 7 mo, Noida, Handled inbound customer queries for CRED credit card users regarding card activation, deactivation, EMI management, and loan resolution. Guided customers on eligibility, repayment timelines, and account concerns with clarity and empathy.

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Bihar Engineering University (BEU), Patna

Bachelor of Technology - BTech, Electrical Engineering, Bihar Engineering University, Patna