Headline

Sustainability Reporting | ESG Data Management | Business Analyst - Sustainability | GRI Certified | CSRD

About

As a dedicated Sustainability and ESG Manager with 7 years of overall experience, I am passionate about driving positive impact for organizations to achieve their ESG goals through new-age technology-driven solutions and strategic initiatives. My expertise lies at the intersection of sustainability, technology and business strategy delivering insights and solutions that drive operational efficiency and sustainability impact. Key Focus Areas: - Sustainability Reporting & ESG Data Management - Climate Risk & Sustainable Finance - Stakeholder Engagement & Project Management - Supply Chain Sustainability & Circular Economy Key highlights of my experience: • Spearheading the preparation of Integrated Annual Report aligned with global sustainability frameworks (GRI, TCFD, BRSR, SASB and IR) • Improving ESG ratings across leading sustainability benchmarking forums (CDP, DJSI, Ecovadis) through meticulous gap analysis and stakeholder engagement. • Leading the development of a scalable SKU-level sustainable packaging reporting solution for a leading consumer healthcare client leveraging Azure Databricks and Power BI covering global locations. • Leading sustainability solutions portfolio for Sustainable Finance, Climate Risk, Energy Management and ESG reporting (Eg. CSRD) offerings by fostering strategic alliances and partnerships with Hyperscalers (Microsoft, IBM, SAP), Green FinTechs and Climate Tech startups • Successfully managing cross-functional teams to implement sustainability frameworks, drive stakeholder engagement, and deliver measurable business value

Location

Noida

Work experience

Sustainability Business Analyst - Haleon (Formerly part of GSK) - Client project at Tech Mahindra, May 2024 - Present · 2 yrs 2 mos, Noida, Uttar Pradesh, India, 1) Spearheading the implementation of SKU-level sustainability packaging reporting system leveraging Azure Databricks and Power BI to integrate SAP data (Sales, Manufacturing, BOM) and component packaging data for reporting on Sustainable Packaging KPIs 2) Leading comprehensive ESG data analysis and governance implementation across manufacturing, sales and supply chain data 3) Collaborating with cross-functional teams to understand requirements and ensure accurate data collection, analysis and reporting 4) Translating business needs into technical requirements, creating user stories and prioritizing backlog using Agile Scrum methodology 5) Facilitating scrum ceremonies such as sprint planning, sprint retrospectives, sprint review, backlog review and daily standups 6) Engaging with business stakeholders, project sponsors, PMO office and senior leadership to provide updates on project progress 7) Managing UAT and conducting regression testing to ensure system functionality aligns with business user requirements

Sustainability Manager at Tech Mahindra, Jun 2022 - Present · 4 yrs 1 mo, Gurugram, Haryana, India, 1) Directed sustainability reporting initiatives to develop Integrated Annual Report aligning with GRI, TCFD, BRSR & IR frameworks 2) Enhanced external ESG ratings (CDP, DJSI, Ecovadis) through strategic gap analysis, stakeholder engagement & improved disclosures 3) Led Sustainable Finance solutions portfolio for ESG Regulatory Reporting, Climate Risk & ESG Controversy Risk Screening 4) Expanding sustainability solutions portfolio through strategic alliances with hyper scalers, green fintech and climate tech startups 5) Conducted market research on emerging ESG regulations and frameworks including CSRD, SFDR, EU Taxonomy and ISSB standards 6) Leading solutions portfolio for IoT-based Smart Buildings, Green Data Centers and Energy Management solutions across global markets 7) Conceptualized the Sustainability Offerings practice with the CSO securing deals worth 2M USD and an active pipeline of 20+ clients 8) Led internal audits, facilitated the external assurance process and incorporated findings to improve processes, policies and systems

Marketing Intern at Cummins India, Apr 2021 - Jun 2021 · 3 mos, 1. Conducted market research to assess the external environment for Gensets in Data Center (DC) market & analyzed the competitive landscape using Porter's 5 Forces framework 2. Assessed Cummins' position in the DC Genset market using SWOT analysis & identified scope for improvement 3. Explored market adjacency for Cummins in the Data Center market & estimated market potential for Diesel Gensets in Data Center market to be INR 427 Cr

Assistant Manager at LG Electronics, Jan 2018 - Jul 2020 · 2 yrs 7 mos, Greater Noida, Customer Service - Network & Operations 1. Monitored operational KPIs and optimized spare parts inventory of 800+ service centers to improve TAT by 18% & monthly Inventory Accuracy by 32% 2. Projected claims & manpower requirements by analyzing market growth rate & product failure rate 3. Pioneered video call audit process & store standardization for spare parts management 4. Streamlined defective product clearance process on CRM portal to improve dealer satisfaction 5. Executed Same Day Installation, Priority & Premium service concept to effectively target high-end customers 6. Executed AC service camp for 111K customers pan India to enhance customer experience & improve retention 7. Executed Upcountry Service concept to improve accessibility & enhance service experience in rural areas

Area Service Manager at LG Electronics, Jan 2017 - Dec 2017 · 1 yr, Pune, Maharashtra, India, 1. Led a 90-member team at 6 authorized service centers handling a monthly call load of 7500 repair & installation claims 2. Improved revenue collection for service centers by driving AMC & Lead Management initiatives 3. Assisted Sales, Marketing & SCM teams with promotions, campaigns & nurturing trade relationships 4. Incorporated 3 new service centers under the network restructuring plan to manage claims during peak load 5. Conducted field audits with service engineers to experience on-ground challenges in the field, handle highly escalated customers, maintain trade relations and keenly observe the conduct of service engineers in real-time to suggest further scope for improvement

Senior Engineer 1 ( Customer Service - Operations) at LG Electronics, Aug 2016 - Dec 2016 · 5 mos, 1. Streamlined defective product clearance process on CRM portal to improve dealer satisfaction 2. Monitored operational KPIs for 350 service centers in North & East India 3. Handled customer escalations for high-profile & highly escalated customers received from senior management on a pan India level through in-depth discussion with the corporate service & technical team, field service team (Branch & Area Manager) & spare parts team to swiftly resolve customer issue

Project Trainee at Atos India, May 2015 - Jul 2015 · 3 mos, Mumbai Area, India, Installation & setup of Siemens PLC S7-200 & Siemens LOGO! module. Ladder logic programming based on some use-cases, Interfacing of PIR Motion sensors, Magnetic contact switch & other sensors with PLC for client's business use

Summer Intern at Minda Stoneridge Instruments Limited, Jun 2014 - Jul 2014 · 2 mos, Pune Area, India, Maintenance & design of pneumatic automation systems, learning software & hardware of OMRON PLC

Education

Master of Business Administration - MBA, Business Administration and Management, General, Indian Institute of Management Udaipur

Bachelor of Technology (B.Tech.), Mechatronics Engineering, UPES