Headline

Lead Software Engineer – AI/ML & Data Engineering @ Global Payments | Generative AI | RAG | LLMs | Google Cloud Vertex AI | Databricks | Azure | AWS | Power BI | Certified Data Science Professional

About

Experienced AI & Strategy,Data Science & Analytics professional with 12+ years of expertise in Business Intelligence, Data Engineering, and Machine Learning. Specialized in Generative AI, Agentic AI, and enterprise-scale AI systems with hands-on experience in LLMs, RAG architectures, and multi-agent frameworks. Proficient in Python, SQL, Azure, AWS, Databricks, and Power BI, with a strong track record of building data pipelines, AI-driven automation, and executive dashboards. Demonstrated ability to deliver scalable, secure, and production-grade AI solutions across telecom, banking, and consulting domains. Working end to end from assessing business requirement from the international clients to designing dashboards, wrangling the data from a complex source all the way through Employed data-driven analytics, including hypothesis testing, machine learning ,trend assessment, segmentation, classification, and regression modeling, to optimize operational performance. Excellent problem solving and analytical traits. Skills: Machine Learning: Classification, Regression, Clustering, Feature Engineering, Regularization Advanced Machine Learning: Neural Networks, Computer Vision, Natural Language Processing Statistical Methods: Normal Distribution, Hypothesis Testing, Correlation, ANOVA Programming Languages: Python, SQL Libraries/Packages: Scikit-Learn, Numpy, Pandas, SciPy, TensorFlow, Keras, NLTK, OpenCV Data Visualization Tools/Libraries: Power Bi, Tableau, Matplotlib, Seaborn. .

Location

Pune

AI stack

claude

cursor

gemini

github copilot

langchain

langgraph

Work experience

Lead Software Engineer-AI/ML & data engineering at Global Payments Inc., Oct 2025 - Present · 1 yr, Pune, Maharashtra, India

Data Engineering - Specialist at LTI - Larsen & Toubro Infotech, Jun 2022 - Oct 2025 · 3 yrs 5 mos, Pune, Maharashtra, India, 1- Built data pipelines using Azure Data Factory, Databricks (PySpark), and Delta Lake for efficient data ingestion and transformation. • Led dashboarding and analytics efforts using Power BI, Python, and SQL for fraud detection and operational efficiency. • Created a Generative AI chatbot leveraging Retrieval-Augmented Generation (RAG) using the LangChain framework and LLMs such as Azure OpenAI (GPT-4), OpenAI GPT-3.5 turbo, and Cohere to interface with company databases, enabling natural language querying and automating customer interactions. • Delivered ML models for linear regresion, logistic regression, random forest , Xgboost, yolov8, hugging face, mask RCNN, and time-series forecasting in fraud analytics. • Developed Agentic AI system for CRM automation including lead generation, email dispatch, and follow-up processes using multi-AI agent workflows.

Project Management Professional at Amdocs, Aug 2019 - Jun 2022 · 2 yrs 11 mos, Pune, Maharashtra, India

Sr. Sourcing Consultant at Amdocs, Mar 2015 - Aug 2019 · 4 yrs 6 mos, Pune, Maharashtra,  Exposure to working on ADF pipeline for data ingestion from multiple sources and create ELT workflows. 3. Design and develop complex Power BI reports and exposure to DAX expressions. 4. Administration of Power BI workspace 5. Created Power Automate flows for automating business process. 6. Working in Telecom domain, resource Management, Stakeholder management 7. Part of digital automation projects, proficient in ITIL tools like JIRA & Service Now 8. Working on onboarding of clients on Azure /AWS and Cost Optimization & planning, Trend Analysis & Budgeting, GAP Analysis, Enterprise Level Agreement.

Consultant CRD at Randstad, Jun 2013 - Feb 2015 · 1 yr 9 mos, Pune Area, India,  Worked on the HR reports in Power BI

Education

AMPBA business analytics and data science, Indian School of Business

Master of Business Administration - MBA, International Business, Deendayal Upadhyay Gorakhpur University