Headline

Technical Product & Quality Strategist | FinTech, Payments & AI Systems Validation Pre-Sales & Sales

About

Technical Product Operations and Quality Specialist with 7 years of experience scaling FinTech, digital payments, and AI-augmented banking platforms. Proven expertise in bridging the gap between engineering and business strategy by validating complex API integrations, cloud data pipelines (AWS), and SQL databases. Strong track record of driving cross-functional alignment, managing product release risks, and ensuring transaction reliability for scalable B2B and B2C financial systems. Core Technical & Product Skills Domain Expertise: FinTech Payments, Banking AI Chatbots, Mobile/Web Transactions. Systems & Data: SQL Validation, API Testing, Cloud Data Pipelines (AWS), Data Warehouse/ETL Testing. Methodologies & Tools: Agile/BDD, Playwright, TypeScript, Node.js, UI/UX Validation.

Location

India

AI stack

antigravity

claude code

claude

deepmind

elevenlabs

gemini

Work experience

Senior Software Engineer at Aurionpro, Jul 2023 - Present · 3 yrs 4 mos, Mumbai, Sr.Software Engineer | Banking & FinTech AI Chatbot worked with leading banks on this tech. Worked as a Business Analyst on an AI-driven chatbot solution developed for the banking and fintech domain, designed to automate customer interactions and enhance digital banking experiences. Key contributions: AI chatbot workflows for banking use cases such as account queries, transaction status, FAQs, and customer support interactions. Validated chatbot responses for accuracy, intent recognition, conversation flow, and fallback handling. Performed functional, regression, and conversational validation across multiple scenarios and edge cases. Verified integration with backend banking systems and APIs to ensure correct data retrieval and responses. Chatbot performance across platforms (web/mobile) for usability and reliability. Logged defects related to NLP behavior, conversation logic, and UI issues, collaborating closely with developers and product teams. Contributed to delivering a reliable, intelligent, and user-friendly chatbot that improved customer engagement and operational efficiency. Skills: FinTech QA, AI Chatbot Testing, Conversational Testing, API Validation, Banking Domain Knowledge, Manual Testing, SDLC

Senior Software Engineer at Aurionpro, May 2022 - Present · 4 yrs 6 mos, Mumbai, Maharashtra, India, Senior Quality Analyst | Trekket – Adventure Marketplace & FinTech Platform Worked as a Senior Quality Analyst on Trekket, an adventure marketplace and FinTech platform built to help adventure businesses grow and scale. Played a key role in ensuring platform quality, payment reliability, and overall usability. Developed and executed test plans for merchant onboarding, transaction flows, payment processing, and APEX subscription services. Validated business logic and tested multiple payment methods including credit/debit cards, direct bank payments, and recurring billing. Collaborated with cross-functional teams to refine requirements, manage defects, and support regression cycles, contributing to a stable and engaging experience for merchants and customers. Skills: Manual Testing, QA Documentation, Payment Flow Validation, Regression Testing, SDLC, Cross-Functional Collaboration Mobile Tester / Quality Analyst | AuroPay – Digital Payment Platform Worked as a Mobile Tester on AuroPay, a secure and scalable digital payment platform providing e-payment solutions for e-commerce businesses and SMEs. Contributed to delivering reliable, seamless mobile payment experiences across Android and iOS devices. Performed end-to-end mobile testing for core payment workflows including card payments, wallet integrations, and transaction confirmations. Validated UI/UX usability and responsiveness across multiple screen sizes and OS versions. Executed functional, exploratory, compatibility, and regression testing to identify issues related to performance, navigation, and payment flows. Collaborated closely with developers and product teams during sprint cycles to prioritize defects, verify fixes, and support release readiness. Maintained detailed bug reports and test documentation while ensuring compliance with security and quality standards for payment features. Skills: Mobile Testing (Android & iOS), Functional Testing, UI/UX Validation, Regression Testing, Bug Tracking, SDLC

Senior Test Engineer at Aurionpro, Jul 2019 - Present · 7 yrs 4 mos, Validated end-to-end cloud data pipelines and ETL processes, covering source-to-target movement, data reconciliation, transformation logic, data quality, and warehouse outputs. Used SQL for backend validation and investigation, including joins, aggregations, filtering, record-count reconciliation, duplicate/missing-record detection, and data consistency checks. Tested CDC and incremental processing, historical data, SCD behavior, idempotency, and watermark scenarios to verify reliable data movement and processing. Executed functional, integration, regression, smoke, sanity, negative, and end-to-end testing across web, mobile, API, and data-driven applications. Validated REST APIs and backend services through request/response checks, HTTP status validation, error scenarios, and API-to-UI/database consistency checks. Validated AI-driven analytics and semantic models through natural-language queries, checking response accuracy, completeness, filtering, business rules, and alignment with underlying data. Built practical Playwright + TypeScript automation for critical UI workflows, including navigation, transaction search, payment flows, UI assertions, and API/network response validation.

Education

BE - Bachelor of Engineering, Electrical and Electronics Engineering, K. J. Somaiya Institute of Technology

Bachelor of Engineering, Electrical and Electronics Engineering, K J Somaiya Institute of Management