---
title: "Vaishnavi Patil - Service Desk Administrator in Pune City | Tal"
description: "Meet Vaishnavi Patil, Service Desk Administrator at Wipro | MCA Graduate | based in Pune City."
image: "https://tal.club/meet/vaishnavi-patil-1/share-image"
---

# Vaishnavi Patil on Tal

## Headline

Service Desk Administrator at Wipro \| MCA Graduate \|

## Location

Pune City

## Work experience

Service Desk Administrator at WIPRO TECHNOLOGIES, Dec 2024 \- Present · 1 yr 6 mos, Handled customer service requests via email and chat support queues, ensuring resolution within defined SLA timelines\. Performed case investigations by validating user requests, account details, system logs, and documentation before processing\. Followed detailed SOP workflows to ensure compliance and maintain consistent service quality\. Applied analytical judgment to prioritize tickets and escalate complex cases following operational guidelines\. Maintained high accuracy and documentation quality while handling daily productivity targets\. Used ticketing tools to document actions and provide updates to internal stakeholders\.

## Education

Master of Computer Applications \- MCA, Management, MIT World Peace University

[View the original profile](https://tal.club/meet/vaishnavi-patil-1)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/vaishnavi-patil-1#person",
      "name": "Vaishnavi Patil",
      "url": "https://tal.club/meet/vaishnavi-patil-1",
      "image": "https://tal.club/meet/vaishnavi-patil-1/profile-photo.jpg",
      "description": "Meet Vaishnavi Patil, Service Desk Administrator at Wipro | MCA Graduate | based in Pune City.",
      "jobTitle": "Service Desk Administrator",
      "worksFor": {
        "@type": "Organization",
        "name": "WIPRO TECHNOLOGIES"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Service Desk Administrator"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Pune City"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "MIT World Peace University"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/vaishnavi-patil-1#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/vaishnavi-patil-1#webpage",
      "url": "https://tal.club/meet/vaishnavi-patil-1",
      "name": "Vaishnavi Patil on Tal",
      "description": "Meet Vaishnavi Patil, Service Desk Administrator at Wipro | MCA Graduate | based in Pune City.",
      "dateModified": "2026-06-10T13:55:54.124Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/vaishnavi-patil-1#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/vaishnavi-patil-1/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/vaishnavi-patil-1/profile-photo.jpg",
        "caption": "Vaishnavi Patil profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```