Headline

Open to New Opportunities| Remote Opportunities | HR & Recruitment | Backend Support | Customer Service

About

I’m a BBA graduate with experience in backend support, payment recovery, and customer service. I’ve also handled HR operations, recruitment, onboarding, and compliance reporting. I enjoy solving problems, organizing processes, and improving customer and team workflows. I’m adaptable, quick to learn, and comfortable in fast-paced environments. I’m open to opportunities where I can grow, contribute, and make a meaningful impact.

Location

Jaipur

Work experience

Backend Support/Customer Service at Vaibhav Global Ltd, Oct 2023 - Jan 2025 · 1 yr 4 mos, Jaipur, Rajasthan, India, Handled backend customer support with a focus on resolving payment-related issues and improving customer experience. Managed pending payments, coordinated with customers for recovery, and maintained accurate records to support financial processes. Ensured compliance with company policies, prepared reports for internal teams, and helped reduce overall outstanding debt. Built strong communication skills by assisting customers, addressing queries, and ensuring smooth case closure.

Recruiter at Infinitive Host Technologies Pvt Ltd, Nov 2022 - Aug 2023 · 10 mos, Jaipur, Rajasthan, India, Managed end-to-end recruitment, from sourcing to onboarding. Handled attendance tracking, salary processing, and supported payroll activities. Resolved employee disputes, promoted a positive work environment, and organized team-building and engagement initiatives. Took ownership of core HR functions to ensure smooth day-to-day operations.

Human Resources Internship at Aashman Foundation, Dec 2021 - Jan 2022 · 2 mos, 1. Non-paid internship around Human Resource Development by Aashman Foundation which is a Non Profit Organization which helps in upliftment of widows of army martyrs. 2. Assisted Senior HR members with various tasks on a daily basis around recruiting of interns and execution of organizational goals. 3. Recruiting students from universities and colleges for the internship through personal promotion, telephonic promotion and online promotion of the organization. 4. Worked to remain punctual, reliable, and flexible around team meetings held by senior HR managers and and team leaders for planning and execution of organizational goals. 5. Promotion of the organization through social media channels through posters and graphical arts designed by interns and some team leaders.

Education

Bachelor of Business Administration - BBA, S.S. Jain Subodh P.G. (Autonomous) College

12th Standard, Commerce, Jaipur academy