---
title: "Vaishnavi Gupta - Psychologist, Psychotherapist, Counselor in Gurugram | Tal"
description: "Meet Vaishnavi Gupta, Program Manager, 4+ yrs | Cross-Functional Team Leadership | Escalation & Risk Governance | Psychologist | Psychotherapist | Employee Experience lead | Workplace Wellbeing | People’s & Operations | RESEARCH | Msw based in Gurugram. AI stack includes aistudio, claude, and gemin..."
image: "https://tal.club/meet/vaishnavi-gupta-4/share-image"
---

# Vaishnavi Gupta on Tal

## Headline

Program Manager, 4\+ yrs \| Cross\-Functional Team Leadership \| Escalation & Risk Governance \| Psychologist \| Psychotherapist \| Employee Experience lead \| Workplace Wellbeing \| People’s & Operations \| RESEARCH \| Msw

## About

Most operations problems aren't process problems — they're people problems wearing a process disguise\. That's the lens I bring to program management\. I started in psychology, studying what actually drives human behavior under pressure — and somewhere along the way I found myself applying it to escalation queues instead of case studies\. Over the past four\-plus years at Orange Inc\., I've grown from coordinating capacity planning for 200\+ candidates into directing end\-to\-end program delivery for a 30–50 member cross\-functional team — owning workforce scaling, governance, and getting 10\+ department heads to agree on priorities\. A few things I'm proud of: \- Built the onboarding engine that deployed 80\+ contract and project\-based hires against tight client timelines \- Resolved a 500\+ item escalation backlog through structured root\-cause analysis — not by working harder, but by fixing the system that kept generating the backlog \- Own the KPI/KRA dashboards that give leadership real visibility into delivery health I'm currently exploring Program Manager and People Programs roles at global teams — especially ones that value operational rigor and genuinely understand people\. If that's you, I'd love to connect\.

## Location

Gurugram

## AI stack

aistudio

claude

gemini

ChatGPT

## Work experience

Psychologist, Psychotherapist, Counselor at Manodarshan, Apr 2024 \- Present · 2 yrs 7 mos

Operations Program Manager at Orange Inc\., 2024 \- Present · 2 yrs 10 mos, Direct end\-to\-end program delivery for a 30–50 member cross\-functional hybrid team, translating leadership priorities into on\-time, governed execution\. \- Architected onboarding and enablement programs that deployed 80\+ contract and project\-based hires against dynamic client timelines \- Serve as primary governance partner to 10\+ department heads, aligning stakeholders on risk, priority, and delivery across the program lifecycle \- Resolved a 500\+ item escalation backlog through structured root\-cause analysis and cross\-border coordination, cutting recurring operational risk \- Own quality control across standard operating queues, tracking KPIs that safeguard delivery quality and compliance

Program Operations Coordinator at Orange Inc\., Jan 2022 \- Dec 2023 · 2 yrs, Managed capacity planning and evaluation scheduling for 200\+ candidates, building bench strength for on\-demand resource deployment\. \- Co\-authored and rolled out SOPs that standardized cross\-functional handoffs, reducing post\-joining induction friction \- Built and maintained executive\-facing dashboards giving leadership real\-time visibility into workforce progress and utilization

## Education

Master of Arts, PSYCHOLOGY, Barkatullah University Institute of technology Bhopal

Master of Social Work, CHITRKOOT UNIVERSITY

[View the original profile](https://tal.club/meet/vaishnavi-gupta-4)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/vaishnavi-gupta-4#person",
      "name": "Vaishnavi Gupta",
      "url": "https://tal.club/meet/vaishnavi-gupta-4",
      "image": "https://tal.club/meet/vaishnavi-gupta-4/profile-photo.jpg",
      "description": "Meet Vaishnavi Gupta, Program Manager, 4+ yrs | Cross-Functional Team Leadership | Escalation & Risk Governance | Psychologist | Psychotherapist | Employee Experience lead | Workplace Wellbeing | People’s & Operations | RESEARCH | Msw based in Gurugram. AI stack includes aistudio, claude, and gemin...",
      "jobTitle": "Psychologist, Psychotherapist, Counselor",
      "worksFor": {
        "@type": "Organization",
        "name": "Manodarshan"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Psychologist, Psychotherapist, Counselor"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Gurugram"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Barkatullah University Institute of technology Bhopal"
        },
        {
          "@type": "EducationalOrganization",
          "name": "CHITRKOOT UNIVERSITY"
        }
      ],
      "knowsAbout": [
        "aistudio",
        "claude",
        "gemini",
        "ChatGPT"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/vaishnavi-gupta-4#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/vaishnavi-gupta-4#webpage",
      "url": "https://tal.club/meet/vaishnavi-gupta-4",
      "name": "Vaishnavi Gupta on Tal",
      "description": "Meet Vaishnavi Gupta, Program Manager, 4+ yrs | Cross-Functional Team Leadership | Escalation & Risk Governance | Psychologist | Psychotherapist | Employee Experience lead | Workplace Wellbeing | People’s & Operations | RESEARCH | Msw based in Gurugram. AI stack includes aistudio, claude, and gemin...",
      "dateModified": "2026-10-28T10:35:59.191Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/vaishnavi-gupta-4#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/vaishnavi-gupta-4/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/vaishnavi-gupta-4/profile-photo.jpg",
        "caption": "Vaishnavi Gupta profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```