---
title: "Vaishali Mathodia - Production Support Analyst in Kota | Tal"
description: "Meet Vaishali Mathodia, Production Support Engineer | Application Support | IT Operations | Oracle SQL | Autosys | ServiceNow | CI/CD | Incident Management | 4+ Years | Open to Bangalore/Hyderabad/Pune based in Kota."
image: "https://tal.club/meet/vaishali-mathodia/share-image"
---

# Vaishali Mathodia on Tal

## Headline

Production Support Engineer \| Application Support \| IT Operations \| Oracle SQL \| Autosys \| ServiceNow \| CI/CD \| Incident Management \| 4\+ Years \| Open to Bangalore/Hyderabad/Pune

## About

Production Support Engineer with 4\+ years of experience in managing large\-scale batch operations, incident resolution, and database\-driven production systems\. 🔧 Core Skills: • Oracle SQL & DataFix Operations • Autosys Batch Scheduling & Monitoring • ServiceNow \(Incident, Change, Problem Management\) • CI/CD Deployments \(Jenkins, GitLab\) • ITIL \| SLA \| RCA 📊 Key Achievements: • Maintained 99% uptime across 100\+ batch jobs • Reduced incident resolution time by 30% • Reduced failure response time by 40% • Resolved 95% of issues proactively before business impact Currently pursuing Data Analytics & Gen AI \(IIT Guwahati\) 📍 Open to opportunities in Bangalore, Hyderabad, Pune

## Location

Kota

## Work experience

Production Support Analyst at Cognizant, Sep 2023 \- Present · 2 yrs 10 mos, India, • Managed 100\+ critical production batch jobs using Autosys, ensuring 99% uptime and zero business disruption • Reduced incident resolution time by 30% through ITIL\-based processes in ServiceNow • Proactively resolved 95% of job failures using Oracle SQL queries before business impact • Deployed DataFixes through CI/CD pipelines \(GitLab, Jenkins\) ensuring zero\-defect releases • Established automated alert systems, reducing failure response time by 40% • Designed business reports using Advanced Excel \(Pivot Tables, VLOOKUP, XLOOKUP\)

Oracle Database Administrator\(Programmer Analyst\) at Cognizant, 2022 \- 2023 · 1 yr, India, • Managed 500\+ user roles and access controls across JDA, RMS, and RIB applications • Reduced deployment downtime by 25% through optimized production releases • Maintained 99\.9% data availability via backup, recovery, and DR strategies • Resolved critical database incidents within SLA, handling performance, access, and connectivity issues

Business Development Executive at JungleWorks, Jan 2021 \- Jun 2021 · 6 mos, India, • Developed strong stakeholder communication and coordination skills in a client\-facing environment • Sourced 50\+ B2B leads using LinkedIn Sales Navigator and ZoomInfo, improving conversion rate by 20%

## Education

Bachelor of Technology, Computer Science, Lovely Professional University

[View the original profile](https://tal.club/meet/vaishali-mathodia)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/vaishali-mathodia#person",
      "name": "Vaishali Mathodia",
      "url": "https://tal.club/meet/vaishali-mathodia",
      "image": "https://tal.club/meet/vaishali-mathodia/profile-photo.jpg",
      "description": "Meet Vaishali Mathodia, Production Support Engineer | Application Support | IT Operations | Oracle SQL | Autosys | ServiceNow | CI/CD | Incident Management | 4+ Years | Open to Bangalore/Hyderabad/Pune based in Kota.",
      "jobTitle": "Production Support Analyst",
      "worksFor": {
        "@type": "Organization",
        "name": "Cognizant"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Production Support Analyst"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Kota"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Lovely Professional University"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/vaishali-mathodia#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/vaishali-mathodia#webpage",
      "url": "https://tal.club/meet/vaishali-mathodia",
      "name": "Vaishali Mathodia on Tal",
      "description": "Meet Vaishali Mathodia, Production Support Engineer | Application Support | IT Operations | Oracle SQL | Autosys | ServiceNow | CI/CD | Incident Management | 4+ Years | Open to Bangalore/Hyderabad/Pune based in Kota.",
      "dateModified": "2026-06-10T13:56:10.600Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/vaishali-mathodia#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/vaishali-mathodia/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/vaishali-mathodia/profile-photo.jpg",
        "caption": "Vaishali Mathodia profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```