---
title: "Vaibhav Singh - Team Lead | ERP Solutions & Functional Consulting in Greater Bengaluru Area | Tal"
description: "Meet Vaibhav Singh, Enterprise ERP Solutions | ERP-Aligned Business Transformation | Consultative Selling | Global Clients Acquisition | Account Management based in Greater Bengaluru Area. AI stack includes claude code, deepseek, and gemini."
image: "https://tal.club/meet/vaibhav-singh-17/share-image"
---

# Vaibhav Singh on Tal

## Headline

Enterprise ERP Solutions \| ERP\-Aligned Business Transformation \| Consultative Selling \| Global Clients Acquisition \| Account Management

## About

I am an ERP Solutions Sales professional with experience in consultative selling, enterprise account management, customer discovery, solution positioning, stakeholder engagement, and sales\-to\-delivery coordination\. My background combines measurable sales performance with practical knowledge of how ERP solutions support business operations\. I work with business and global stakeholders to understand operational challenges, clarify requirements, assess priorities, and connect customer needs with suitable ERP capabilities\. In my current role, I lead a 10 to 15\-member customer\-facing team supporting stakeholders across the USA and Canada\. My responsibilities include customer engagement, business requirement discovery, account coordination, solution discussions, escalation management, delivery alignment, and identifying opportunities to improve customer outcomes\. I contribute to ERP presales and account\-development activities through discovery sessions, business\-process discussions, process walkthroughs, solution scoping, functional demonstrations, proposal inputs, value articulation, and coordination between customers and delivery teams\. My practical ERP experience includes Infor CloudSuite Industrial/SyteLine and Microsoft Dynamics 365 Business Central, along with exposure to SAP ERP\. I understand business processes across sales, procurement, inventory, customer service, finance touchpoints, and project\-based operations\. My core strengths include: • ERP solutions sales • Consultative and solution selling • Presales discovery • Customer needs analysis • Lead qualification • Solution positioning • Stakeholder and escalation management • Enterprise B2B sales • New client acquisition • Account development • Business discovery • CXO engagement • Pipeline management • Proposal development • Commercial negotiation • Revenue generation • Sales cycle management • Business case and value articulation I am interested in opportunities across ERP solutions sales, enterprise software sales, SAP ecosystem sales, ERP presales, solution consulting, strategic accounts, business development, customer success, and services sales\.

## Location

Greater Bengaluru Area

## AI stack

claude code

deepseek

gemini

ChatGPT

Microsoft Copilot

## Work experience

Team Lead \| ERP Solutions & Functional Consulting at Blue Chip Computer Consultant Pvt Ltd, Oct 2025 \- Present · 1 yr, • Lead a 10 to 15\-member customer\-facing team supporting ERP solution consulting and sales activities, account engagement, service coordination, escalation management, and stakeholder communication across global client environments\. • Conduct consultative discussions with business and technical stakeholders to understand operational challenges, clarify requirements, assess priorities, and align customer needs with suitable ERP capabilities\. • Contribute to presales and account\-development activities through discovery sessions, process walkthroughs, solution scoping, functional demonstrations, proposal inputs, value articulation, and sales\-to\-delivery coordination\. • Manage stakeholder relationships across the USA and Canada through structured communication, transparent follow\-up, and outcome\-focused issue resolution\. • Support ERP solution discussions across sales, procurement, inventory, customer service, finance, and project\-based operations\. • Apply practical experience in Infor CloudSuite Industrial/SyteLine and Microsoft Dynamics 365 Business Central environments, along with exposure to SAP ERP, to support customer discovery and solution alignment\. • Coordinate customer requirements with delivery teams to define scope, priorities, documentation, deployment readiness, and post\-go\-live support while maintaining stakeholder alignment\. • Support customer satisfaction and retention by coordinating business\-critical issues, maintaining communication, and identifying process\-improvement opportunities\. • Contributed to ERP engagements reporting a 35% improvement in operational efficiency and a 40% reduction in processing time\.

Senior Associate \| ERP Solutions & Functional Consulting at Blue Chip Computer Consultant Pvt Ltd, Jul 2025 \- Sep 2025 · 3 mos, • Supported customer\-facing ERP engagements across Infor CloudSuite Industrial/SyteLine and Microsoft Dynamics 365 environments, combining business\-process analysis with customer communication and delivery coordination\. • Participated in discovery and Fit\-to\-Standard discussions to understand customer workflows, identify gaps, and connect requirements with practical ERP solutions\. • Assisted with solution scoping, process walkthroughs, customer communication, documentation, reporting, testing coordination, and issue resolution\. • Developed practical business\-process knowledge across sales, procurement, inventory, customer service, finance touchpoints, and project\-based operations\. • Worked with customers and cross\-functional teams to coordinate priorities, clarify requirements, maintain delivery alignment, and support process\-improvement discussions\.

Key Account Manager \| Enterprise Payment Solutions at PhonePe, Mar 2024 \- Dec 2024 · 10 mos, Bengaluru, Karnataka, India, • Managed a portfolio of more than 50 enterprise accounts covering customer onboarding, solution adoption, relationship management, issue governance, and ongoing account support\. • Conducted customer discussions to understand payment requirements, operational workflows, transaction volumes, integration needs, and service expectations\. • Supported enterprise payment solutions processing more than one million monthly transactions with 99\.9% uptime\. • Coordinated with product, technology, operations, and support teams to connect customer requirements with appropriate platform capabilities\. • Reduced merchant onboarding time by 60% through process improvement, clearer documentation, and stronger stakeholder coordination\. • Improved customer satisfaction by 45% through proactive follow\-up, structured account management, and timely escalation resolution\. • Identified customer needs and positioned relevant payment, SaaS, CMS, and analytics capabilities to improve solution adoption and long\-term account value\. • Supported customer retention by maintaining trusted stakeholder relationships and coordinating the resolution of business\-critical concerns\.

Business Development Associate at Star Health and Allied Insurance Co\. Ltd, Apr 2023 \- Feb 2024 · 11 mos, India, • Achieved 120% of the annual sales target through prospecting, needs\-based selling, relationship development, negotiation, and disciplined follow\-up\. • Expanded the customer base by 30% by identifying new opportunities, qualifying customer requirements, and improving lead\-to\-customer conversion\. • Managed customer engagements from initial prospecting and needs discovery through solution explanation, objection handling, documentation, closure, and post\-sales coordination\. • Recommended appropriate solutions based on customer requirements, priorities, and expected outcomes\. • Developed strong capabilities in business development, lead qualification, negotiation, customer communication, and conversion management\.

Customer Support Executive at Light House Technology LLC, Sep 2021 \- Mar 2023 · 1 yr 7 mos, • Managed more than 100 customer interactions and service requests daily through structured communication, follow\-up, and escalation management\. • Maintained 95% customer satisfaction by providing consistent, timely, and customer\-focused support\. • Reduced repeat issues by 20% through root\-cause analysis, improved documentation, and proactive resolution\. • Developed a strong foundation in customer communication, service delivery, relationship management, and issue ownership\.

## Education

Bachelor of Computer Applications, Information Technology, bangalore university

[View the original profile](https://tal.club/meet/vaibhav-singh-17)

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