---
title: "VAIBHAV GUPTA - Customer Service Representative in Greater Jaipur Area | Tal"
description: "Meet VAIBHAV GUPTA, Student at BIRLA INSTITUTE OF TECHNOLOGY, JAIPUR based in Greater Jaipur Area."
image: "https://tal.club/meet/vaibhav-gupta-6/share-image"
---

# VAIBHAV GUPTA on Tal

## Headline

Student at BIRLA INSTITUTE OF TECHNOLOGY, JAIPUR

## Location

Greater Jaipur Area

## Work experience

Customer Service Representative at Teleperformance, Sep 2018 \- Present · 7 yrs 10 mos, Jaipur, Rajasthan, India

Customer Support Executive at Adobe Process in Teleperformance, Jul 2024 \- Nov 2025 · 1 yr 5 mos, Managed customer accounts, providing tailored support for subscription\-based software services to enhance user satisfaction\. • Resolve technical and account\-related issues via voice, chat, and email channels\. • Implement retention\-focused support strategies to reduce customer churn\. • Collaborated with internal teams to address and resolve complex customer concerns, facilitating a seamless customer experience\. • Maintain high customer satisfaction through personalized support and proactive communication\. • Strengthened long\-term customer relationships by effectively resolving issues and engaging proactively with clients\. • Key Impact: Improved customer experience and loyalty through timely resolution and retention\-focused support\.

Account Executive at PI Health Sciences, Feb 2022 \- Jul 2024 · 2 yrs 6 mos, Jaipur, Rajasthan, India

Account Executive at PIHS Ltd\.\(Merged with Therachem Research Medilab Pvt Ltd\), Feb 2022 \- Jul 2024 · 2 yrs 6 mos, Managed warehouse operations, optimizing packing, inventory tracking, and material issuance to enhance workflow\. • Processed invoices with Tally and SAP, ensuring compliance with purchase orders and GRNs for accurate financial records\. • Followed up with vendors and departments to resolve outstanding invoices\. • Performed vendor account reconciliation, ensuring accuracy in accounting reports and timely resolution of discrepancies\. • Reviewed accounting reports for completeness and adherence to standards\. • Created expense vouchers while monitoring all financial transactions\. • Maintained accurate records for samples sent to testing laboratories\.

Customer Contact Representative at Teleperformance, Mar 2017 \- Sep 2017 · 7 mos

## Education

BIRLA INSTITUTE OF TECHNOLOGY, JAIPUR

Master of Computer Applications, Computational Science, Birla Institute of Technology, Mesra

[View the original profile](https://tal.club/meet/vaibhav-gupta-6)

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