Utkarsh Dixit profile photo 1 on Tal

Utkarsh Dixit

Product @Flipkart | AI SaaS | BITS Pilani

Bengaluru

4+ years of work experience

Porter
Jun 20264 moPresent

Bengaluru

ALLOCATION & LOCATIONS - Led & scaled a revamp of the matchmaking monolith into a configurable platform processing 1M+ daily orders with optimizing ranking & filtering steps to decrease P50 Time To Allocate by 70% unlocking $4.5M+ monthly revenue. - Launched Tray, a pull based order listing UX enabling partners to accept best fit orders without much urgency, post multi-city A/B testing to boost P90 Allocation Rate by +8pp & Partner Utilization by +2.5pp. - Experimented with an ML model to segment partner-ping batches balancing PV against less than 15% CADF for 3M+ orders. FARE & PRICING - Optimized the partner UX of fare breakdown for HCVs to increase order acceptance by 12% across tier-1 cities. - Experimented with Fare Top-up post 20s of non-allocation modeled for 3-5% uplift in order-to-allocation funnel.
Flipkart
Sep 20241 y 8 moMay 2026

Bengaluru

Product Safety, Consumer Trust & Privacy by Design ● Drove retroactive catalogue hygiene by implementing QC automation through a RAG based AI framework, achieving a 50% zero touch rate, 8% reduced support tickets & annualized savings of $1M+. ● Identified a 16% average shelf-life error rate, resulting in $1.3M+ of refunds & 10k+ complaints which were resolved through onboarding GS1 Datakart for reconciliation, increasing the shelf-life accuracy to 97%. ● Spearheaded Privacy Experience roadmap to revamp consent flows for 200M+ users ensuring <4% drop off rates. Platform Governance & Compliance ● Owned an Agentic Al workflow using MCP tool calls to automate financial reconciliation for 450+ queues, aimed to increase triage efficiency by 70% & reduce MTTR from weeks to less than 3 days. ● Revamped seller onboarding experience post A/B testing with preventive in-line checks via Valify (Verification PaaS), saving $6M+ in wrongful TDS deductions & notices while decreasing support tickets by 12%.
Capillary Technologies
Jul 20222 y 2 moSep 2024

Bengaluru

(NSE: CAPILLARY) Data Platform & Powering Mobile Apps ● Scaled Hydra SDK GTM to 1.5M+ MAUs, enhancing notifications delivery rates up to 80% with P95 wait times of <20s. ● Experimented with 100+ behavioral events for user activation & increased notification CTR by 18% among retail users. Engagement & Personalization for a Billion Users ● Led product lifecycle & strategy for a MarkTech platform & introduced a "Journey" builder suite to add $6M+ in ARR. ● Launched an Intelligent Recommender leveraging Send Time Optimization to uplift 15% delivered/open/read rates.
Everwell Health Solutions
Jul 20216 mosDec 2021

A spin-off from Microsoft Research, Everwell works with the Government of India to support patients through the product "99DOTS" which primarily works as an adherence technology. Everwell invents, designs, builds and deploys user-centric technology for healthcare programs across the world to ensure every patient has a healthy recovery and covers over 2 million patients across 17 countries. 1. Responsible for maintaining the codebase and database of the PaaS and SaaS that caters to 2 million patients across 17 countries. 2. Complete ownership of making and deciding the points of integration between Everwell and a competitor patient management system. 3. Functioned as an APM for conceptualizing and designing 'Nikshay WiKi', a knowledge portal for 80+ employees and future recruits.

Utkarsh’s AI Stack

antigravity
antigravity
claude
claude
gemini
gemini
langgraph
langgraph
lovable
lovable
notebooklm
notebooklm

Education

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering - BE, Chemical Engineering

Birla Institute of Technology and Science, Pilani

High School

St. Conrad's Inter College, Agra

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Headline

Product @Flipkart | AI SaaS | BITS Pilani

About

Data-driven and customer-first Product Manager with 4 years of experience scaling platforms, compliance systems, consumer apps at Flipkart &amp; Capillary. Built products impacting $20M+ revenue, and $8M+ risk mitigation. I have tackled scaling problems in SaaS and B2C applications with prime focus on integrations, data platforms, user experience, marketing &amp; design. Skilled in bridging technical &amp; business needs, I excel at stakeholder management, aligning product strategies with business objectives, &amp; delivering impactful outcomes in fast-paced environments.

Location

Bengaluru

AI stack

antigravity

claude

gemini

langgraph

lovable

notebooklm

Work experience

Product Manager II at Porter, Jun 2026 - Present · 4 mo, Bengaluru, ALLOCATION & LOCATIONS - Led & scaled a revamp of the matchmaking monolith into a configurable platform processing 1M+ daily orders with optimizing ranking & filtering steps to decrease P50 Time To Allocate by 70% unlocking $4.5M+ monthly revenue. - Launched Tray, a pull based order listing UX enabling partners to accept best fit orders without much urgency, post multi-city A/B testing to boost P90 Allocation Rate by +8pp & Partner Utilization by +2.5pp. - Experimented with an ML model to segment partner-ping batches balancing PV against less than 15% CADF for 3M+ orders. FARE & PRICING - Optimized the partner UX of fare breakdown for HCVs to increase order acceptance by 12% across tier-1 cities. - Experimented with Fare Top-up post 20s of non-allocation modeled for 3-5% uplift in order-to-allocation funnel.

Product Manager at Flipkart, Sep 2024 - May 2026 · 1 y 8 mo, Bengaluru, Product Safety, Consumer Trust & Privacy by Design ● Drove retroactive catalogue hygiene by implementing QC automation through a RAG based AI framework, achieving a 50% zero touch rate, 8% reduced support tickets & annualized savings of $1M+. ● Identified a 16% average shelf-life error rate, resulting in $1.3M+ of refunds & 10k+ complaints which were resolved through onboarding GS1 Datakart for reconciliation, increasing the shelf-life accuracy to 97%. ● Spearheaded Privacy Experience roadmap to revamp consent flows for 200M+ users ensuring <4% drop off rates. Platform Governance & Compliance ● Owned an Agentic Al workflow using MCP tool calls to automate financial reconciliation for 450+ queues, aimed to increase triage efficiency by 70% & reduce MTTR from weeks to less than 3 days. ● Revamped seller onboarding experience post A/B testing with preventive in-line checks via Valify (Verification PaaS), saving $6M+ in wrongful TDS deductions & notices while decreasing support tickets by 12%.

Product Manager at Capillary Technologies, Jul 2022 - Sep 2024 · 2 y 2 mo, Bengaluru, (NSE: CAPILLARY) Data Platform & Powering Mobile Apps ● Scaled Hydra SDK GTM to 1.5M+ MAUs, enhancing notifications delivery rates up to 80% with P95 wait times of <20s. ● Experimented with 100+ behavioral events for user activation & increased notification CTR by 18% among retail users. Engagement & Personalization for a Billion Users ● Led product lifecycle & strategy for a MarkTech platform & introduced a "Journey" builder suite to add $6M+ in ARR. ● Launched an Intelligent Recommender leveraging Send Time Optimization to uplift 15% delivered/open/read rates.

Software Engineer at Everwell Health Solutions, Jul 2021 - Dec 2021 · 6 mos, A spin-off from Microsoft Research, Everwell works with the Government of India to support patients through the product "99DOTS" which primarily works as an adherence technology. Everwell invents, designs, builds and deploys user-centric technology for healthcare programs across the world to ensure every patient has a healthy recovery and covers over 2 million patients across 17 countries. 1. Responsible for maintaining the codebase and database of the PaaS and SaaS that caters to 2 million patients across 17 countries. 2. Complete ownership of making and deciding the points of integration between Everwell and a competitor patient management system. 3. Functioned as an APM for conceptualizing and designing 'Nikshay WiKi', a knowledge portal for 80+ employees and future recruits.

Education

Bachelor of Engineering - BE, Chemical Engineering, Birla Institute of Technology and Science, Pilani

High School, St. Conrad's Inter College, Agra